Appointment Coordinator - Kingston Kia

401 Auto; Kingston; On-site; Full time

Job summary

Join 401 Auto as an Appointment Coordinator in Kingston, where you will engage with customers through calls, identify their needs, and maintain records. This full-time position offers competitive pay and growth opportunities in a dynamic work environment within a rapidly expanding company.

Benefits

Health & wellness benefit enrolment opportunities

Employee referral bonus opportunities

Employee pricing on parts and service

On-site Parking

Qualifications

• Preferred outbound/inbound call center experience.
• Strong phone and verbal communication skills.
• Fluency in English, high energy, and motivated.

Responsibilities

• Manage a large number of outbound and inbound calls.
• Identify customers' needs, clarify information, and book appointments.
• Keep records of conversations in the CRM database.

Skills

Sales Experience

Customer Service

Telemarketing

Time Management

Education

High School Diploma

Tools

CRM Software

Job description

At the 401 Group of Companies we want to focus on not who you are but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers trendsetters creators do-ers catalysts go-getters and influential leade rs in all aspects of who they aspire to be daily.

Location : 2820 Princess St Kingston ON (Kia)

Compensation : $18-$20 per hour

Hours : Monday to Friday 8am - 5pm and Rotating Saturdays

What You Will Be Doing :

• Manage a large number of outbound and inbound calls in a timely manner on a daily basis
• Follow communication scripts when handling differenttopics
• Identify customers needs clarify information and book appointments
• Build sustainable relationships and engage customers by going the extramile
• Keep records of conversations in our call center database (CRM) in a comprehensibleway
• Meet personal / team qualitative and quantitativetargets

What You Bring to the Table :

• Outbound and / or Inbound call center experience is preferred
• Track record of accomplishing targets
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multitask set priorities and manage timeeffectively
• High school diploma
• Fluent in English (verbal and written)
• High energy
• Motivated

Sowhy work for us

• The 401 Group of Companies is privately owned and 100% Canadian
• 20 State-of-the-art facilities including a google like call centre and an 80000 sq ft. centralized service Hub
• A high energy fast paced and fun work environment with various initiatives and rewards
• Individual and team-oriented coaching mentoring and training
• Opportunities for career path planning growth and advancement from within
• Health & wellness benefit enrolment opportunities
• Employee referral bonus opportunities
• Employee pricing on parts service and at the Blackshop Restaurant and Wine Bar
• On-site Parking

The 401 Group of Companies is proud to be recognized as one of Canadas fastest growing Elite Business Management Groups offering a full line of automotive recreational vehicle powersport and marine products and service. Our headquarters is located in the thriving city of Cambridge Ontario. Our brands include but arent limited to Kia Mitsubishi Volkswagen Hyundai Yamaha 401 Auto Financing CampMart and Grand River Boats.

If you have a growth mindset like us wed love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation please contact HR or

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications we receive we are unable to confirm the receipt of individual applications or resumes.

Required Experience :

Key Skills

Sales Experience,Door-to-Door Experience,B2B Sales,Time Management,Customer Service,Cold Calling,Outbound Sales,Inside Sales,Telemarketing,CRM Software,Lead Generation,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 18 - 20

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Appointment Coordinator • Kingston, Ontario, Canada