Applications Scientist, Lab Automation

Thermo Fisher Scientific Inc.; Burlington; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading scientific solutions provider in Burlington, Ontario is seeking an Applications Scientist in Lab Automation. This role involves designing automation solutions, engaging with customers, and requires a minimum educational qualification of a bachelor's degree in a scientific field along with 5 years of experience in related research areas. The position offers hybrid work with some travel involved.

Qualifications

• 5 years experience in Laboratory Automation, Synthetic Biology, or related fields required.
• Hands-on experience with automated systems is a must.
• Previous customer interaction experience is preferred.

Responsibilities

• Engage with customers to understand scientific and automation needs.
• Design automation solutions using Thermo Fisher technology.
• Facilitate seamless transition from pre- to post-sale for customer satisfaction.

Skills

Clear communication and presentation skills

Ability to establish relationships

Understanding of laboratory instrumentation

Technical documentation skills

Ability to work in a diverse team

Education

Bachelor’s degree in a scientific field

Advanced degree (MSc or PhD)

Tools

Momentum scheduling software

Coordinated automated systems

Job description

Work Schedule

Standard Office Hours (40/wk)

Environmental Conditions

Office

Job Description

Applications Scientist, Lab Automation

Burlington, Ontario, Canada

As part of the Digital Sciences and Automated Solutions division, the Applications team works to understand our customers' needs and craft the optimal automation solutions to accelerate their science. We are looking for someone who can help us increase our impact by using their scientific expertise and knowledge of automation to make our products available to more customers around the world.

This is a hybrid role with up to 25% travel.You will work closely with the Sales team in support of the pre-sales process for global customers out of our Burlington, Ontario site.

How will you make an impact?

The Applications Scientist is a multifaceted role that will require flexibility, creativity, and initiative:

• Engage directly with customers and local sales teams to understand scientific applications and technical automation requirements.
• Design technically accurate automation solutions using the latest Thermo Fisher Scientific collaborative robotic movers, software, and 3rd party instruments.
• Generate throughput analyses with, and deliver demonstrations of, Momentum scheduling software.
• Contribute to quotations, proposal content, and any other supporting documentation to exceed customers’ requirements and expectations.
• Act as a liaison between the technical groups in the business (Marketing, Operations, Software, Engineering, R&D) and the Global Sales channels.
• Work with our Operations team to facilitate a seamless transition from pre- to post-sale to ensure an outstanding customer experience.

How will you get here?

• The minimum education requirement is a bachelor’s degree in a scientific field. An advanced degree (MSc or PhD) is preferred.
• 5 years experience in one or more of these research areas, or similar, is required: Laboratory Automation, Synthetic Biology, NGS, CRISPR, Molecular Diagnostics, Cell Culture, Bio-banking, Antibody/T-Cell Screening.
• Hands-on experience with coordinated automated systems is required.
• Previous direct customer interaction is preferred.
• Experience in the Pharma or Biotech industry is strongly preferred.

Knowledge, skills, and abilities

• Clear communication and presentation skills.
• Ability to establish and manage relationships with colleagues, customers, and vendors.
• A keen understanding of laboratory instrumentation, with hands-on experience.
• Ability to assimilate and apply new skills, knowledge and software proficiencies.
• A continual learner with a growth mindset.
• Technical documentation and writing skills.
• Ability to work within a diverse, distributed team.
• Valid driver’s license and valid passport with ability to undertake global travel, if required