Applications Scientist, Lab Automation

Thermo Fisher Scientific Inc.; Burlington; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading company in scientific automation is seeking an Applications Scientist for their Burlington location. The role involves liaising with customers, designing automation solutions, and supporting sales efforts. Ideal candidates will hold a Bachelor's degree, have extensive experience in laboratory automation and a strong understanding of scientific applications, complemented by excellent communication skills.

Qualifications

• 5 years experience in Laboratory Automation, Synthetic Biology, or similar.
• Experience in the Pharma or Biotech industry preferred.
• Direct customer interaction experience is preferred.

Responsibilities

• Engage directly with customers and sales teams to understand solutions.
• Design automation solutions using robotic movers and software.
• Facilitate the transition from pre- to post-sale.

Skills

Clear communication

Presentation skills

Communication

Hands-on experience

Technical documentation

Education

Bachelor’s degree in a scientific field

MSc or PhD (preferred)

Tools

Laboratory instrumentation

Momentum scheduling software

Job description

Work Schedule

Standard Office Hours (40/wk)

Environmental Conditions

Office

Job Description

Applications Scientist, Lab Automation

Burlington, Ontario, Canada

As part of the Digital Sciences and Automated Solutions division, the Applications team works to understand our customers' needs and craft the optimal automation solutions to accelerate their science. We are looking for someone who can help us increase our impact by using their scientific expertise and knowledge of automation to make our products available to more customers around the world.

This is a hybrid role with up to 25% travel.You will work closely with the Sales team in support of the pre-sales process for global customers out of our Burlington, Ontario site.

How will you make an impact?

The Applications Scientist is a multifaceted role that will require flexibility, creativity, and initiative:

• Engage directly with customers and local sales teams to understand scientific applications and technical automation requirements.
• Design technically accurate automation solutions using the latest Thermo Fisher Scientific collaborative robotic movers, software, and 3rd party instruments.
• Generate throughput analyses with, and deliver demonstrations of, Momentum scheduling software.
• Contribute to quotations, proposal content, and any other supporting documentation to exceed customers’ requirements and expectations.
• Act as a liaison between the technical groups in the business (Marketing, Operations, Software, Engineering, R&D) and the Global Sales channels.
• Work with our Operations team to facilitate a seamless transition from pre- to post-sale to ensure an outstanding customer experience.

How will you get here?

• The minimum education requirement is a bachelor’s degree in a scientific field. An advanced degree (MSc or PhD) is preferred.
• 5 years experience in one or more of these research areas, or similar, is required: Laboratory Automation, Synthetic Biology, NGS, CRISPR, Molecular Diagnostics, Cell Culture, Bio-banking, Antibody/T-Cell Screening.
• Hands-on experience with coordinated automated systems is required.
• Previous direct customer interaction is preferred.
• Experience in the Pharma or Biotech industry is strongly preferred.

Knowledge, skills, and abilities

• Clear communication and presentation skills.
• Ability to establish and manage relationships with colleagues, customers, and vendors.
• A keen understanding of laboratory instrumentation, with hands-on experience.
• Ability to assimilate and apply new skills, knowledge and software proficiencies.
• A continual learner with a growth mindset.
• Technical documentation and writing skills.
• Ability to work within a diverse, distributed team.
• Valid driver’s license and valid passport with ability to undertake global travel, if required