Applications Engineer (or Designer depending on PENG. status), Americas

Mpac Lambert; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in packaging solutions is seeking an Application Engineer in Mississauga. The role involves preparing proposals, reviewing specifications, and ensuring customer satisfaction. Ideal candidates will have a degree in engineering and experience with capital equipment. Strong communication and organizational skills are essential, along with proficiency in AutoCAD and Microsoft Office. This position demands a customer-focused approach and the ability to work under deadlines.

Qualifications

• 3-5 years’ experience in quoting or engineering of highly engineered capital equipment.
• Ability to develop and maintain a technical appreciation of Mpac products.

Responsibilities

• Prepare equipment & system proposals as required by Sales.
• Review customer required safety and electrical specifications.
• Respond to customer inquiries in a timely, professional manner.

Skills

Communication

Organizational Skills

Problem Solving

Customer Focus

Education

Degree in Electrical or Mechanical Engineering

Tools

AutoCAD

Microsoft Office

Job description

• Prepare equipment & system proposals as required by Sales
• Create and propose concepts for the customer which align with market trends and promotes development of standard product lines
• Review customer required safety and electrical specifications
• Prepare accurate cost estimations for proposals
• Secure OEM proposals from outside vendors as required
• Understand customer decision making process and criteria
• Respond to customer inquiries in a timely, professional manner
• Co-ordinate with all departments, the agent and the customer, to ensure quotes are available on time, are complete, accurate and of a high quality
• Act as the voice of the customer within Mpac
• As necessary, represent Mpac with the agents and customers, to close orders, answer technical questions, and provide the appropriate packaging solution
• Provide input into and maintain databases ( customer / market / competitor intelligence)

Secondary Responsibilities

• Keeps current with latest and emerging industry regulations and codes relative to packaging equipment system design and operation

Knowledge & Skills Required

• 3-5 years’ experience in quoting or engineering of highly engineered capital equipment
• Degree or Technical Education in Electrical or Mechanical Engineering with focus on Robotics, Automation and controls
• Ability to develop and maintain a technical appreciation of Mpac products
• Excellent written and verbal communication skills
• Highly customer focused
• Strong organizational ability, able to set priorities and meet deadlines
• Good level of computer skills (Microsoft Office, AutoCAD)

Physical Demands

• Most work is performed in an office environment with occasional trips to the assembly floor and the warehouse
• Hearing acuity required for safety reasons while on the assembly floor
• exposure to high noise from machines operating nearby during visits to the assembly floor
• Most of work is done while sitting down
• Works with computer for prolonged periods of time

Hardware & Software Requirements

• Relevant software includes AutoCAD, SmarTeam, Dayforce, Share file
• adherence to company computer policy is required

Working Conditions & Environment

• This position is a position of trust and responsibility. Long working hours may be necessary on occasion in order to comply with deadlines (internal and external).
• This position requires the employee to attend work properly groomed and dressed according to the position. Mpac attire is mandatory at all times
• adherence to Mpac dress code policy is mandatory
• Behaves in a professional and courteous manner

Desired Behavioural Competences

• Behaves ethically — Ensures own behaviour and team members’ behaviour is consistent with Mpac standards and aligns with the values of the organization
• Impact and influence — works effectively with and through others including where no formal authority exists
• Achievement Motivation — results oriented. Sets high standards and objectives
• Communicate Effectively— Speak, listen and write in a clear, thorough and timely manner
• Negotiating – presents positions in a reasoned manner, seeks win-win outcomes but understands when to say no
• Team Leadership — effective at building support, thinks team first, promotes success in terms of team as well as individual success, and is adept at creating a shared vision
• Decision-making — Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
• Organize— Set priorities, develop a work schedule, monitor progress towards goals, and track details / data / information / activities
• Problem Solving— Assesses problematic situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations
• Detail oriented personality who is also able to see the big picture

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Application Engineer • Mississauga, ON, CA