Applications Analyst (Mainframe Application Developer)

ISM; Saskatoon; On-site; CAD 70,000 - 90,000; Full time

Job summary

A technology services company is seeking an Applications Analyst (Mainframe Application Developer) in Saskatoon to design, develop, and maintain legacy software applications. Candidates should have a university degree and 5-7 years of experience. This full-time role may require on-call support and demands strong analytical skills, good communication, and leadership capabilities.

Qualifications

• 5-7 years of experience in systems concepts.
• Good knowledge of computer fundamentals and programming languages.
• Demonstrated knowledge of software engineering methodologies.

Responsibilities

• Design, develop, test, and maintain mainframe applications.
• Manage ticket queue efficiently and provide timely resolutions.
• Provide 24/7 on-call support as required.

Skills

Legacy mainframe systems

Natural / Adabas

Cobol

DB / 2

IMS

TSO

CICS

JCL

Analytical skills

Leadership

Education

University Degree or diploma in Computer Science/Data processing

Job description

Applications Analyst (Mainframe Application Developer)

Join to apply for the Applications Analyst (Mainframe Application Developer) role at ISM

Applications Analyst (Mainframe Application Developer)

Join to apply for the Applications Analyst (Mainframe Application Developer) role at ISM

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We are seeking a talented and experienced Applications Analyst (Mainframe Application Developer) to join our Application Services team. This role will be based in Saskatoon, SK, but we are open to candidates from across Saskatchewan. As part of this team, you will play a key role in designing, developing, testing, and implementing legacy software applications that meet customer needs and keep our business running smoothly.

Responsibilities

• Design, Develop, Test and maintain mainframe applications to support customer requirements, business needs and program specifications, in a deadline intensive production environment
• Estimate the time required to design, develop, test, and implement fixes, enhancements or project work.
• Implement changes into production environments with utmost care, ensuring that no Priority 1 incidents occur as a result. This involves meticulous planning, thorough testing, and comprehensive understanding of the impact of your changes.
• Analyze customer issues / customer requirements and provide timely resolutions in the form of application code fixes or enhancements
• Manage ticket queue efficiently, adhering to SLAs for responding to incidents and resolving incident tickets, ensuring appropriate ticket prioritization.
• Plan and schedule projects, managing work with concern for related activities and deadlines.
• Monitor, analyze, and resolve problems related to application support and escalate support issues as required in a timely and efficient manner
• Create, develop and execute unit, system and functional tests as required
• Demonstrate the ability to independently handle complex tasks and make informed decisions.
• Adopt a proactive approach to problem-solving, anticipating potential issues and addressing them efficiently.
• Provide 24 / 7 on-call / standby support on a rotating basis within 1 year of assuming the position. Must be willing to work outside of business hours, as required.
• Interact with customers to understand their issues and requirements, translating complex technical problems into non-technical language for clear communication.
• Maintain and enhance business relationships with customers by responding to their needs with required changes or improvements in processes and / or applications
• Write effective emails to customers, ensuring that technical details are communicated in an accessible and understandable manner.
• Align prioritization of issues with customers’ priorities
• Create, update and maintain documentation, including ServiceNow tickets, for all projects, processes, products, solutions, incidents, and enhancements utilizing team established templates, processes, and procedures
• Ability to learn new techniques, technologies, methodologies, products and systems quickly
• Assign work to junior staff and coordinate efforts and provide technical guidance to others
• Collaborate with a friendly and supportive team and contribute to a positive team environment.
• Effectively communicate technical concepts to a non-technical audience, ensuring clarity and understanding.

Qualifications

• University Degree, or diploma from a two year program in Computer Science / Data processing, or an equivalent combination of education, experience and training, plus 5-7 years knowledge of systems concepts.
• Good knowledge of computer fundamentals including computer environments and operating systems; compile and execution functions; data structures, formats and storage media; and program languages.
• Demonstrated knowledge of applications software engineering methodology.
• Good knowledge of structured analysis, design and programming techniques and demonstrated ability to follow structured design and analyst disciplines.
• Good organizational skills with a demonstrated ability to set and achieve more than one concurrent objective reliably.
• Good analytical and problem solving skills.
• Good oral and written communication skills.
• Ability and initiative to learn and use new techniques, products and systems.
• Ability to work productively and demonstrate leadership in a team environment.
• Good interpersonal skills including a mature and professional attitude demonstrated to clients and employees.
• Skills and abilities acceptable to the client.

Key Skills & Abilities

• 5-7 years of experience with legacy mainframe systems and coding languages :
• Natural / Adabas, Cobol, DB / 2, IMS
• TSO, CICS, JCL
• Application Software Development Lifecycle
• 2nd Level Support of Business Software Applications
• Demonstrated in-depth knowledge of applications software tools and techniques, structured analysis, design, and programming techniques
• Very good organizational and project management skills with a demonstrated ability to set and achieve more than one concurrent objective reliably, meeting deadlines
• Understanding of ITIL concepts
• Demonstrated capacity for increasing responsibility and accountability

To view the full job description and submit your application, visit the ISM Careers portal : https : / / www.ismcanada.com / careers

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

IT Services and IT Consulting

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