Application Support - Salesforce Manager

Brandt Group of Companies; Regina; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive pay

Learning & development

Career growth opportunities

Benefits package (health/dental/ins)

Job summary

Brandt Corporate Services Ltd. in Regina, SK is seeking an Application Support - Salesforce Manager to lead the Salesforce ecosystem strategy and operations.

You will own the platform roadmap, manage a Salesforce support team, and drive improvements across Sales Cloud, Service Cloud, Field Service, Marketing Cloud, Data Cloud, and Commerce Cloud. You will coordinate with Salesforce and third-party partners, define standards, govern security, and guide architectural decisions while aligning with

Qualifications

• 7+ years in enterprise software delivery or IT leadership.
• 5+ years hands-on Salesforce experience (config/development).
• 3+ years leading technical teams or projects.
• Salesforce certifications like Administrator, Platform App Builder, Integration Architecture Designer, or Application Architect preferred.

Responsibilities

• Lead IT workstream for the Digital Transformation program and coordinate integration development.
• Serve as technical liaison with Salesforce delivery team and vendors.
• Define and enforce technical standards, security, and governance.
• Lead design sessions, architecture reviews, and sprint planning.
• Oversee environment strategy across Dev, Test, UAT, and Prod orgs.
• Manage data migration quality and validation.
• Own Salesforce platform roadmap and backlog prioritization.
• Mentor Salesforce admins, developers, and analysts; oversee releases and change control.
• Monitor integration health and performance; optimize licensing and budget.

Skills

Salesforce leadership

Platform integration

Vendor management

REST/SOAP integration

Team mentoring

Data migration quality

Security & governance

Education

Post-secondary degree in CS/IS or related

Tools

Salesforce

Northteq (Aurora LOS)

ERP/CRM systems

Job description

Brandt Corporate Services Ltd. is seeking a Application Support - Salesforce Manager to join our growing team in Regina, SK. This position is responsible for the strategic and operational ownership of Brandt's Salesforce ecosystem. The Salesforce Platform Manager leads all technical aspects of the Salesforce platform, including integration architecture, vendor coordination, and team leadership. During the Digital Transformation program, this role leads the IT workstream and serves as the primary technical liaison with Salesforce and third-party implementation partners. Post-implementation, this role owns the platform roadmap, manages the Salesforce support team, and drives continuous improvement across Sales Cloud, Service Cloud, Field Service, Marketing Cloud, Data Cloud, and Commerce Cloud.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Lead the IT workstream for the Digital Transformation program, coordinating integration development across all enterprise systems
• Serve as primary technical liaison with Salesforce delivery team, Northteq (Aurora LOS) and other vendors as required
• Define and enforce technical standards, security requirements, and governance policies in consultation with other IT teams
• Lead technical design sessions, architecture reviews, and sprint planning
• Manage environment strategy across Development, Test, UAT, and Production orgs
• Ensure data migration quality, completeness, and validation
• Coordinate vendor relationships, contracts, deliverables, and financial controls
• Own Salesforce platform roadmap and enhancement backlog prioritization
• Manage and mentor Salesforce support team (Administrators, Developers, Analysts)
• Oversee release management, deployment processes, and change control
• Maintain integration health monitoring and performance optimization
• Manage Salesforce licensing, vendor contracts, and operational budget
• Drive user adoption metrics and platform utilization
• Ensure security compliance, access governance, and audit readiness
• Coordinate with business stakeholders on enhancement requests and strategic initiatives
• Stay current on Salesforce releases and industry best practices; make recommendations to senior management accordingly
• Other duties as assigned

What We Look For

• 7+ years of experience in enterprise software delivery or IT leadership
• 5+ years of hands-on Salesforce experience (configuration and/or development)
• 3+ years of experience leading technical teams or projects
• Preference will be given to candidates with a post-secondary degree or diploma in Computer Science, Information Systems, or related field
• Preference will be given to candidates with Salesforce certifications: Administrator, Platform App Builder, Integration Architecture Designer, or Application Architect
• Strong understanding of integration patterns including REST, SOAP, middleware, ETL and microservices
• Experience with enterprise systems integration (ERP, CRM, custom applications)
• Experience managing vendor relationships and contracts
• Experience with integration platforms is an asset Background in equipment dealership, manufacturing, or distribution industries is an asset
• Experience with dealer management systems is an asset
• Strong leadership skills and ability to mentor and coach team members to meet goals and objectives
• Able to effectively communicate in both technical and business-friendly language when appropriate
• Able to build and maintain lasting relationships with business units, corporate departments, key managers, and other stakeholders
• Ability to prepare presentations and conduct meetings for business units and/or Executive Management groups
• Strong problem identification and problem resolution skills
• Flexibility to adjust to shifting priorities and deadlines

What We Offer

• Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
• Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that.