Application Support Analyst

Axelon Services Corporation; Mississauga; On-site; CAD 198,000 - 330,000; Full time

Job summary

McKesson Canada is seeking a Principal IT Digital Transformation Lead for Supply Chain Digital Experience. You will bridge business leaders and Technology teams, driving modernization across warehousing, distribution, logistics, and order management to deliver scalable technology solutions.

Lead multi-year roadmaps, manage the IT portfolio, and translate business needs into ERP/WMS/TMS/OMS solutions. You will partner with warehousing, distribution, and logistics leaders to identify improvements

Qualifications

• Strong executive communication and stakeholder management skills.
• Degree or equivalent and typically requires 13+ years, with 8+ years, of direct work-related experience.

Responsibilities

• Act as the primary liaison between Supply Chain leadership and Technology teams.
• Own and manage the Supply Chain IT portfolio, including demand intake, prioritization, and governance.
• Define and execute a multi-year digital transformation roadmap.
• Translate business needs into technology solutions (ERP, WMS, TMS, OMS) and vice versa.
• Partner with stakeholders across warehousing, distribution, and logistics to identify improvements.
• Lead business case development for transformation initiatives and investments.
• Ensure end-to-end supply chain processes are stable, optimized, and scalable.
• Serve as an escalation point for critical operational and system issues.
• Drive cross-functional collaboration to deliver measurable business outcomes.

Skills

Executive communication

Stakeholder management

Business-IT alignment

Portfolio management

Program management

Strategic thinking

Data analytics

Supply chain expertise

Financial acumen

Leadership

Education

Master's degree

Bachelor's degree or equivalent

Tools

ERP systems

WMS

TMS

OMS

Job description

Job Title

Principal IT Digital Transformation Lead - Supply Chain Digital Experience

Summary

In this strategic role, you will serve as the Digital Transformation Lead (DTL) for Canada Supply Chain, acting as the primary bridge between business leaders and Technology teams. You will drive modernization across warehousing, distribution, logistics, and order management, translating business priorities into scalable technology solutions that enhance efficiency and competitive advantage.

What You’ll Do

• Act as the primary liaison between Supply Chain leadership and Technology teams
• Own and manage the Supply Chain IT portfolio, including demand intake, prioritization, and governance
• Define and execute a multi-year digital transformation roadmap
• Translate business needs into technology solutions (ERP, WMS, TMS, OMS) and vice versa
• Partner with stakeholders across warehousing, distribution, and logistics to identify improvements
• Lead business case development for transformation initiatives and investments
• Ensure end-to-end supply chain processes are stable, optimized, and scalable
• Serve as an escalation point for critical operational and system issues
• Drive cross-functional collaboration to deliver measurable business outcomes

What You Bring

• Strong executive communication and stakeholder management skills
• Ability to translate business needs into technology solutions effectively
• Proven ability to build relationships with senior leaders (VP/SVP level)
• Transformation mindset with focus on continuous improvement
• Strong problem-solving and forward-thinking approach
• Experience in program and portfolio management
• Strategic thinking with ability to align supply chain and technology
• Data-driven decision-making and analytics mindset
• Deep understanding of supply chain operations and distribution networks
• Strong business and financial acumen
• Degree or equivalent and typically requires 13+ years, with 8+ years, of direct work-related experience. Less years required if has relevant
• Experience in healthcare distribution or regulated supply chain environments
• Strong background in technology, data, and ERP systems (WMS, TMS, OMS)
• Proven ability to influence and partner with VP/SVP-level stakeholders
• Experience leading digital transformation initiatives in complex enterprise environments
• Master's degree in a related field
• Strong operational excellence mindset
• Ability to challenge the status quo and drive innovation

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$142,500 - $237,500

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail] . Resumes or CVs submitted to this email box will not be accepted.