Application Support Analyst

Scotiabank; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution is seeking an Application Support Analyst to join their Derivatives Technology Team. This role involves providing first-line support on trading applications and collaborating with multiple stakeholders. Ideal candidates will have a strong understanding of financial markets, particularly derivatives, along with good analytical skills and SQL knowledge. The company fosters an inclusive culture and offers a competitive rewards package.

Benefits

Competitive total rewards package

Cafeteria onsite

Flexible dress code

Generous vacation and personal days

Qualifications

• Good understanding of financial markets and products, especially derivatives.
• Experience working in capital markets, particularly in a trading environment.
• At least 1 year of working experience in finance or IT.

Responsibilities

• Provide 1st line application support and monitor production issues.
• Work with internal and external partners to resolve issues.
• Provide after-hours support on a rotational basis.

Skills

Financial markets understanding

SQL knowledge

Unix/Linux familiarity

Analytical skills

Interpersonal skills

Education

Relevant degree

Tools

Log analysis tools

Monitoring applications

Job description

Requisition ID: #

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

The Derivatives Technology Team

is a crucial part of the Global Banking and Markets Engineering (GBME) Technologies team. This is an opportunity to work in the exciting world of Capital markets. We are looking for an Application Support Analyst to join this dynamic team.

You will get the chance to contribute
, support & deliver solutions to Scotiabank’s Derivative Trading & Sales desks globally. The team is responsible for managing applications that offer pricing, risk, electronic / algorithmic trading, and trade capture functionalities to the Business.



Is this role right for you? In this role you will:



-The role will involve 1st line application support responsibilities, offering engagement with a broad range of stakeholders across Front & Middle Office, Product Control, Risk Management, Back Office, Application Development, and Infrastructure teams.
-Responsible for monitoring, triaging, and remediation of production issues and requests in a timely manner, based on priority.
-Expected to work with internal and external technology partners as well to conduct investigations, resolve issues, and perform/validate scheduled maintenance activities.
-Provide day-to-day support on PXV (in-house trading platform) to all units globally to resolve complex and multi-faceted business problems, including new and existing product and deal structuring, ad-hoc queries, and user training.
-The incumbent must have good knowledge of capital market and products, such as derivatives.
-Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines.
-The incumbent must be a creative, self-starting, results oriented and highly motivated individual with very good analytical skills this knowledge to independently resolve business problems.
-The incumbent must have excellent interpersonal, communication and negotiation skills to build consensus.
-Provide afterhours and weekend support via an on-call pager on a rotational basis.


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

-Good understanding of financial markets and products, in particular derivative products.
-Good knowledge of SQL and familiarity of working in Unix/Linux environment.
-Experience with log analysis, monitoring applications, and vendor app analysis tools.
-Experience working in the capital market and more specifically Derivatives trading environment would be an asset.
-Relevant degree and at least 1 year of working experience in the finance or IT industry.


What's in it for you?



-We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
-We provide you with the tools and technology needed to create beautiful customer experiences.
-You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
-Onsite cafeteria.
-Dress codes don't apply here, being comfortable does.
-We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (pension & profit sharing), generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.


Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.