Application Specialist (Preclinical Imaging)

Scintica Instrumentation Inc.; London; Hybrid; CAD 75,000 - 110,000; Full time

Benefits offered by this job

Dental care

Extended health care

RRSP match

On-site parking

Paid time off

Job summary

Scintica Instrumentation Inc. is seeking a versatile scientific sales support professional to demonstrate cutting-edge optical bioluminescence/fluorescence and DEXA systems to researchers in preclinical models.

You will work closely with the Senior Product Manager and Territory Sales Managers to tailor technical solutions and secure orders. Responsibilities include lead generation content, customer follow-ups, demonstrations, and post-installation support.

Qualifications

• Bachelor’s degree in the life sciences, biomedical science, cellular/molecular biology, engineering, or similar.
• Master’s degree in biomedical sciences or engineering would be an asset
• Experience in small animal imaging and data analysis
• Experience in preclinical optical and DEXA imaging would be an asset
• Excellent knowledge in mouse anatomy and physiology
• Knowledge in cardiology, oncology, developmental biology, and neurobiology would be an asset
• Experience with small animal practices and techniques – Animal Care and Handling, including anesthesia
• Experience in medical software and knowledge in imaging applications is an asset
• Excellent interpersonal communication and relationship building skills
• Effective presentation skills to delivery complex information confidently, to a wide range of
• Legal status to travel to the United States, if residing in Canada or legal status to work in the United States, if residing in the US
• A commitment to travel up to 50% of the time (when/were permitted)
• Must be able to adjust working hours, to accommodate customers world-wide in different time zones
• Valid passport and drivers’ license.

Responsibilities

• Perform high quality on-site and virtual demonstrations of our optical bioluminescence/fluorescence system and DEXA system for prospective customers on cardiac, cancer, abdominal, and developmental biology preclinical models.
• Support the marketing and sales team on lead generation strategies by assisting with content for outbound campaigns and inbound marketing initiatives (email campaigns, educational webinars, social media campaigns).
• Assist in the selling process by working directly with the Senior Product Manager, relevant Territory Sales Managers, and administrative staff as required to secure orders.
• Follow-up with prospective customers to assess their research needs for their lab and determine appropriate technical solutions.
• Utilize all available means to identify prospective customers for various product solutions, including publications databases such as PubMed, institutional websites, customer referrals, social networks, etc.
• Acquire in-depth knowledge of optical and DEXA system operations and workflow and develop applications to best meet customer needs.
• Gain an understanding of the competitive landscape and how to position our imaging solutions to succeed in winning high value sales.
• Issue quotes, complete demonstration/training reports, document customer interactions in the company customer relationship management (CRM) software platform, create opportunities and schedule appropriate follow up.
• Conduct onsite installations and training as required for our optical and DEXA systems.
• Provide post-installation application support, either at the customer site, via videoconference or at centralized training facilities, as required.
• Participate in trade shows, conferences and workshops as required.
• Support international distributors when required.
• Foster and nurture strong customer relationships.

Skills

Excellent communication

Presentation skills

Relationship building

Travel readiness

Customer-oriented selling

Education

Bachelor’s in life sciences/biomedical

Master’s in biomedical sciences or engineering (asset)

Tools

CRM software

Imaging software knowledge

PubMed/publications databases

Job description

Scintica is a rapidly growing, private company based in London, Ontario with operations in the USA, UK, Europe, and many other parts of the world. We specialize in the sale of high value scientific equipment to research scientists at Universities and Pharmaceutical Companies as they seek to make the next medical breakthrough. At Scintica we are committed to advancing science and medical research by bringing new and cutting-edge technologies to preclinical labs and assisting scientists with implementing these modalities into their research protocols. Our products include imaging modalities such as ultrasound, PET/CT, MRI, bioluminescence/fluorescence, DEXA, photoacoustic, and intra-vital microscopy. We also offer physiological monitoring devices to measure blood flow velocity, tissue oxygenation, and microvascular function, as well as a selection of equipment and supplies for cellular and molecular biology.

Why Scintica?

At Scintica, we believe our people are our greatest asset. We foster a culture of respect, collaboration, and continuous learning where every team member is empowered to contribute meaningfully and grow professionally. We value initiative, transparency, and the kind of curiosity that fuels innovation. When you join Scintica, you are not just stepping into a role you are becoming part of a mission-driven team that is shaping the future of biomedical research.

If you are a strategic thinker with a passion for scientific advancement and a desire to make an impact in a dynamic, global company, we would love to hear from you!

Key Responsibilities:

• Perform high quality on-site and virtual demonstrations of our optical bioluminescence/fluorescence system and DEXA system for prospective customers on cardiac, cancer, abdominal, and developmental biology preclinical models.
• Support the marketing and sales team on lead generation strategies by assisting with content for outbound campaigns and inbound marketing initiatives (email campaigns, educational webinars, social media campaigns).
• Assist in the selling process by working directly with the Senior Product Manager, relevant Territory Sales Managers, and administrative staff as required to secure orders.
• Follow-up with prospective customers to assess their research needs for their lab and determine appropriate technical solutions.
• Utilize all available means to identify prospective customers for various product solutions, including publications databases such as PubMed, institutional websites, customer referrals, social networks, etc.
• Acquire in-depth knowledge of optical and DEXA system operations and workflow and develop applications to best meet customer needs.
• Gain an understanding of the competitive landscape and how to position our imaging solutions to succeed in winning high value sales.
• Issue quotes, complete demonstration/training reports, document customer interactions in the company customer relationship management (CRM) software platform, create opportunities and schedule appropriate follow up.
• Conduct onsite installations and training as required for our optical and DEXA systems.
• Provide post-installation application support, either at the customer site, via videoconference or at centralized training facilities, as required.
• Participate in trade shows, conferences and workshops as required.
• Support international distributors when required.
• Foster and nurture strong customer relationships.

Qualifications:

• A degree in the life sciences, biomedical science, cellular/molecular biology, engineering, or similar.
• A master’s degree in biomedical sciences or engineering would be an asset
• Experience in small animal imaging and data analysis
• Experience in preclinical optical and DEXA imaging would be an asset
• Excellent knowledge in mouse anatomy and physiology
• Knowledge in cardiology, oncology, developmental biology, and neurobiology would be an asset
• Experience with small animal practices and techniques – Animal Care and Handling, including anesthesia
• Experience in medical software and knowledge in imaging applications is an asset
• Excellent interpersonal communication and relationship building skills
• Effective presentation skills to delivery complex information confidently, to a wide range of
• Legal status to travel to the United States, if residing in Canada or legal status to work in the United States, if residing in the US
• A commitment to travel up to 50% of the time (when/were permitted)
• Must be able to adjust working hours, to accommodate customers world-wide in different time zones
• Valid passport and drivers’ license.

Core Competencies:

• Excellent communication and presentation skills, including the ability to communicate with a scientist, as a scientist, and to understand their research
• Scientific interest in a variety of cardiac, metabolic, and oncology disease models
• Strong negotiation and consultative selling skills
• An understanding of the scientific grant writing process and research funding environment
• Ability to respond to challenges and provide solutions in a professional manner during on-site visits
• Can work well under pressure and manage changing priorities and timelines
• Positive, professional attitude, wanting to learn from new and challenging opportunities

Working Conditions:

• Office-based or hybrid role, with frequent travel for on-site demonstrations and customer installations/support
• May require extended and evening hours during peak travel periods, revolving around the academic calendar.

Company Benefits:

• Dental care
• Critical Illness insurance
• Employee assistance programExtended health care
• On-site parking
• Paid time off
• RRSP match