Application Specialist

Waste Connections, Inc.; Ontario; On-site; CAD 70,000 - 95,000; Full time

Job summary

A leading company in waste management seeks an Application and Database Specialist to support their Operations Applications team. Candidates will leverage their technical expertise in SQL and reporting tools to manage operational software functions and projects. This role offers competitive wages and extensive employee benefits, making it ideal for skilled candidates looking to enhance their careers in an empowering environment.

Benefits

Competitive Wages

Retirement Plan with company match

Medical, Dental, Vision Benefits

Employee Assistance Program

Scholarship Opportunities for kids

Employee Stock Purchase Plan

Life Insurance

Short Term/Long Term Disability Insurance

Qualifications

• 5 years of working knowledge of SQL.
• 3+ years of report development experience in Tableau and SSRS.
• Experience with Waste and Transportation industries preferred.

Responsibilities

• Assist with daily management of operational functions of TRUX Fleet Management Software.
• Gather data on process analysis and participate in project walkthroughs.
• Support the Canadian Operations group with system projects to ensure timely completion.

Skills

Communication

Organizational skills

Time management

Analytical problem-solving

Education

Technical knowledge of SQL

Experience with Reporting tools (Crystal Reports, SSRS)

5 years of Software Testing and Implementation

5 years of Software planning and deployment experience

Exposure to TRUX system platform

Tools

Tableau

SSRS

Crystal Reports

Job description

WHY CHOOSE US:
We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

GENERAL DESCRIPTION:
The Application Operation team is responsible for supporting the design and development of both custom and core applications. As an Application and Database specialist, you come with a diverse skill set to implement a variety of operational service and support assignments.

In this role, you will be working with the Operations Applications team to solicit and identify business requirements, address usability concerns, and document solutions. As a member of the Operations Application Team, the Application and Database Specialist will support the Canadian Operations group in system projects to ensure timely and accurate completion of projects by gathering and analyzing data, generating and compiling reports, and processing data imports and updates to support the user community. Your success in the role depends on your ability to demonstrate and promote ethical behavior through the establishment and adherence to policies, procedures, and professional standards of conduct.

As an Application and Database Specialist with us, the minimum responsibilities are:

• Assist with the daily management of operational functions of TRUX Fleet Management Software
• Collaborate in the planning, design, development, and deployment of end-user and internal system documentation
• Gathering data on process analysis, gap analysis, design of new functionality, and product testing
• Participate in project walkthroughs – gathering data, design walkthrough, functional test plans, and implementation
• Assist with all internal software conversions to the TRUX Route Management software applications
• Participate in the testing and implementation of system upgrades and utility add-ons
• Review, analyze and maintain company data standards across servers with Import/Export/Replacement tools
• Assist with all database set up for large residential contracts requiring address and container tracking programs
• Assist with online training sessions when required
• Performs other job-related duties as assigned

WHAT WE NEED FROM YOU:
• Excellent communication, organizational and time management skills
• Knowledge of the transportation industry a must
• Having Waste Industry knowledge is asset
• Analytical and creative problem-solving skills
• 5 years of working and technical knowledge of SQL, Crystal Reports and/or other accepted Reporting tools, SSRS and Tableau
• 3+ years of developing reports in Tableau and SSRS from the ground floor up using various platforms and data sources
• 5 years of Support Ticketing software experience
• 5 years of Software Testing and Implementation
• 5 years of Software planning and deployment experience
• Experience with waste industry TRUX system platform is an asset
• Exposure to Workday, Salesforce, RTA systems is beneficial
• Valid Driver’s license
• Ability to travel within Canada (primarily) and sometimes to US Corporate office
• Must be able to pass all pre-employment requirements

WHAT YOU’LL GET FROM US:
• Competitive Wages
• Retirement Plan with company match; let us help you save for your future
• Benefits; Medical, Dental, Vision
• Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
• Insurance: Life, Short Term/Long Term Disability

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.