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Application Specialist

Waste Connections, Inc.

Ontario

On-site

CAD 70,000 - 90,000

Full time

2 days ago
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Job summary

Waste Connections, Inc. seeks an Application and Database Specialist to manage operational functions, gather data for system projects, and support application development within the Canadian Operations group. The ideal candidate will bring at least 5 years of SQL and reporting tools experience, along with strong analytical and communication skills, to ensure project success.

Benefits

Competitive Wages
Retirement Plan with company match
Employee Assistance Program
Scholarship Opportunities for kids
Employee Stock Purchase Plan
Life, Short Term / Long Term Disability Insurance

Qualifications

  • 5 years of working knowledge of SQL, Crystal Reports, SSRS, Tableau.
  • 3+ years of developing reports in Tableau and SSRS.
  • Knowledge of transportation and waste industry is an asset.

Responsibilities

  • Assist with daily management of operational functions of TRUX Fleet Management Software.
  • Gathering data for process analysis and design of new functionality.
  • Participate in testing and implementation of system upgrades.

Skills

Communication
Organizational Skills
Time Management
Analytical Skills
Problem Solving

Tools

SQL
Crystal Reports
Tableau
SSRS
TRUX
Workday
Salesforce

Job description

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

GENERAL DESCRIPTION :

The Application Operation team is responsible for supporting the design and development of both custom and core applications. As an Application and Database specialist, you come with a diverse skill set to implement a variety of operational service and support assignments.

In this role, you will be working with the Operations Applications team to solicit and identify business requirements, address usability concerns, and document solutions. As a member of the Operations Application Team, the Application and Database Specialist will support the Canadian Operations group in system projects to ensure timely and accurate completion of projects by gathering and analyzing data, generating and compiling reports, and processing data imports and updates to support the user community. Your success in the role depends on your ability to demonstrate and promote ethical behavior through the establishment and adherence to policies, procedures, and professional standards of conduct.

As an Application and Database Specialist with us, the minimum responsibilities are :

  • Assist with the daily management of operational functions of TRUX Fleet Management Software
  • Collaborate in the planning, design, development, and deployment of end-user and internal system documentation
  • Gathering data on process analysis, gap analysis, design of new functionality, and product testing
  • Participate in project walkthroughs – gathering data, design walkthrough, functional test plans, and implementation
  • Assist with all internal software conversions to the TRUX Route Management software applications
  • Participate in the testing and implementation of system upgrades and utility add-ons
  • Review, analyze and maintain company data standards across servers with Import / Export / Replacement tools
  • Assist with all database set up for large residential contracts requiring address and container tracking programs
  • Assist with online training sessions when required
  • Performs other job-related duties as assigned

WHAT WE NEED FROM YOU :

  • Excellent communication, organizational and time management skills
  • Knowledge of the transportation industry a must
  • Having Waste Industry knowledge is asset
  • Analytical and creative problem-solving skills
  • 5 years of working and technical knowledge of SQL, Crystal Reports and / or other accepted Reporting tools, SSRS and Tableau
  • 3+ years of developing reports in Tableau and SSRS from the ground floor up using various platforms and data sources
  • 5 years of Support Ticketing software experience
  • 5 years of Software Testing and Implementation
  • 5 years of Software planning and deployment experience
  • Experience with waste industry TRUX system platform is an asset
  • Exposure to Workday, Salesforce, RTA systems is beneficial
  • Valid Driver’s license
  • Ability to travel within Canada (primarily) and sometimes to US Corporate office
  • Must be able to pass all pre-employment requirements

WHAT YOU’LL GET FROM US :

  • Competitive Wages
  • Retirement Plan with company match; let us help you save for your future
  • Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
  • Insurance : Life, Short Term / Long Term Disability

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.

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