Application Production Support Consultant

Canadian Imperial Bank of Commerce; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading bank in Toronto seeks an Application Production Support Consultant to join their Global Wires and Payments Technology team. The role involves supporting a critical application that processes high-value transactions, ensuring compliance and efficiency. Candidates should have extensive experience in IT and production support, particularly in banking, and be familiar with various technologies including Java and Docker. The bank offers a supportive environment with opportunities for growth and competitive benefits.

Benefits

competitive salary

incentives

benefits

pension

share plans

recognition programs

Qualifications

• 7+ years in IT, with 5+ years in 24/7 production support.
• Strong knowledge of Redhat Linux, IBM MQ/Kafka, SQL/Oracle, Java, Springboot.

Responsibilities

• Identify and resolve production issues for a Tier 1 - Critical application.
• Coordinate application programming for BAU changes.
• Contribute to multi-year technology roadmaps.

Skills

Agile

Production Support

Java

Docker

SQL

Microservices

Tools

IBM MQ

Red Hat technologies

Spring Boot

GitHub

OpenShift

Kubernetes

Autosys

Job description

Application Production Support Consultant page is loaded

Application Production Support Consultant

Apply locations Toronto, ON | time type Full time | posted on Posted Yesterday | time left to apply End Date: May 18, 2025 (3 days left to apply) | job requisition id 2508001

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

CIBC is currently modernizing its wire payments platform, replacing the legacy system with a new platform. As a Production Support Consultant, you will join CIBC’s Global Wires and Payments Technology department to support a Tier 1 - Critical application that processes multi-billion high-value payment transactions. You will also manage the currency, capacity, and refresh of both the application and related software to ensure compliance with industry standards.

Details on work arrangements (on-site and remote work) will be discussed during your interview.

How You’ll Succeed

• Application Analysis & Support: Identify and resolve production issues for a Tier 1 - Critical application promptly. Monitor services to identify improvements and support business activities.
• Design and Development: Coordinate application programming for BAU changes. Design technical infrastructure using relevant databases, programming languages, and testing methods. Lead innovative, cost-effective solutions.
• Strategic Planning: Contribute to multi-year technology roadmaps aligned with the bank’s vision and goals.

Who You Are

• Experience: 7+ years in IT, with 5+ years in 24/7 production support. Strong knowledge of Redhat Linux, IBM MQ/Kafka, SQL/Oracle, Java, Springboot, Node.js, Microservices (OpenShift, Kubernetes, Docker), File Transfer and scheduling software (Autosys). Familiarity with DevOps, CI/CD tools (Jenkins, Artifactory, GitHub Actions). Experience with Tier 1 or Tier 1 Critical applications, preferably in banking. Knowledge of incident, problem, change management, SWIFT products, and Citrix is a plus. Willing to support infrastructure upgrades and audits. Understanding of SDLC, Agile, and regulatory processes.
• Influence and Collaboration: Build relationships, inspire outcomes, and work well in teams.
• Values: Live our values of trust, teamwork, and accountability.

What CIBC Offers

We prioritize your growth with competitive salary, incentives, benefits, pension, share plans, and recognition programs. Our work environment fosters innovation and development, including initiatives like Purpose Day for personal growth.

*Subject to plan terms.

Additional Information

• We are committed to inclusivity and accessibility. Contact [e-mail] for accommodations.
• You must be legally eligible to work and have necessary permits.
• You may be asked to complete assessments and skills tests.

Job Details

Location: Toronto - 81 Bay, 11th Floor

Type: Regular

Hours: 37.5/week

Skills: Agile, AutoSys, Change Management, CI/CD, Docker, GitHub, IBM MQ, Java, Production Support, Red Hat technologies, REST APIs, SDLC, Spring Boot, SWIFT, and more.

At CIBC, we aim to help clients, employees, and communities achieve their goals, driven by trust, teamwork, and accountability. Join us to be part of a dedicated team making a difference every day.