Application Analyst

Brant Community Healthcare System; Brantford; On-site; CAD 70,000 - 90,000; Full time

Job summary

A healthcare organization in Brantford, Ontario is seeking an ICT Application Analyst. This role involves supporting clinical applications, providing end-user support, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Nursing or a clinical discipline, with a minimum of 2 years hospital experience, preferably with Meditech. Strong troubleshooting and analytical skills are essential.

Benefits

Tuition Reimbursement

HOOPP Pension Plan

Discounted onsite parking

Employee Assistance Program

Qualifications

• Minimum 2 years of hospital experience with understanding of Hospital Information Systems.
• Experience with Meditech is preferred.
• Experience in hospital project implementation and support is an asset.

Responsibilities

• Provide end-user support for hospital applications and systems.
• Support and maintain Meditech application dictionaries and configurations.
• Provide technical support for various external interfaces and integrations.

Skills

Troubleshooting

Analytical skills

Communication

Time management

Education

Bachelor’s Degree in Nursing or other Clinical discipline

Tools

Meditech

Job description

Exceptional Care–Exceptional People

The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.

• The Brantford General is an acute care hospital
• The Willett in Paris is an urgent care centre and transitional beds

By choosing to work at Brant Community Healthcare System (BCHS), you are joining an organization with more than 130 years of making a positive difference in the lives of the people we serve throughout our communities. We value Care, Accountability, Respect and Equity, and we are working together to build a healthier community!

Why Choose BCHS?

• Tuition Reimbursement (Centralized Education Fund)
• Casual, Part time and Full time positions (4 on 5 off for full time nurses)
• HOOPP Pension Plan
• Predictable work locations
• Discounted onsite parking (no shuttles or waiting lists)
• Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
• Wellness matters, our Employee Assistance program is free and confidential to all employees and family members.
• Ongoing infection and prevention control measures, education, appropriate PPE and support available to all employees.

Position Summary

Reporting to the Manager of Information & Communication Technology, the ICT Application Analyst will be part of a team responsible for supporting Meditech and other clinical applications, interfaces, and integrations with external partners and services.

This role is for an accomplished regulated healthcare provider with experience in clinical practice, adult education, facilitation, change management and health information systems.

Primary Responsibilities

• Ensure implementation design decisions address cross functional needs that meet best practice standards
• Provide end-user support for hospital applications and systems
• Work closely with end users to understand workflow changes and issues that require analysis and resolution
• Support and maintain Meditech application dictionaries and configurations
• Provide technical support for various external interfaces and integrations to 3rd party systems and partner sites
• Review, schedule, test, implement and document any system modifications, upgrades or application changes
• Participate in the evaluation of new hardware or software solutions
• Provide coverage withing the application analyst team for backup support
• Provide support and education to end users of clinical systems in order to ensure appropriate, effective and safe use and understanding of clinical applications

Education Requirements

• Bachelor’s Degree (Nursing or other Clinical discipline preferred, would consider candidates with equivalency in education and experience)

Mandatory Qualifications

• Minimum 2 years of hospital experience with a good understanding and working knowledge of Hospital Information Systems (experience with Meditech preferred
• Experience in Hospital Information System project implementation and support an asset

Mandatory Competencies

• Ability to work independently and within multifunctional or multidisciplinary teams
• Ability to manage multiple priorities, project milestones or timelines and deliverables
• Strong trouble shooting, analytical and problem-solving skills
• Excellent interpersonal, communication and time management skills
• Safety (patient, worker & workplace) is a BCHS Corporate Priority. The successful applicant will demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.
• Reliable individual with excellent attendance record and able to participate in afterhours planned downtimes/afterhours application support

Accommodation

The Brant Community Healthcare System (BCHS) is an equal opportunity employer, committed to employment equity and diversity in the workplace. We welcome applications from women, Indigenous persons, members of racialized groups, visible minorities, persons with disabilities, persons of all sexual orientation and persons of any gender identity or gender expression.

Brant Community Healthcare System is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

To ensure there is equal opportunity during the recruitment and selection process, please contact your Recruiter to discuss accommodation.