Appliance Technician - All Regions

Whirlpool Corporation; Mississauga; On-site; CAD 32,000 - 64,000; Full time

Benefits offered by this job

Flexible Benefits

Parental Top Up Plan

Family Building Support Benefit

Two extra company paid holidays

Employee Assistance Program

Retiree benefits, Savings Plans, DC/P

Employee Discount

Annual bonus

Job summary

Whirlpool Canada is seeking an Appliance Technician – All Regions to diagnose, repair and install home appliances across your region, including washers, dryers, dishwashers, ranges and refrigerators. You will work in customers' homes and require a valid driver’s license.

A High School Diploma or GED is required; 1+ years in appliance repair; French and English communication; physical ability to lift 55 lbs; and familiarity with tablets/laptops and Google apps is preferred.

Qualifications

• High School Diploma or GED.
• 1+ years in appliance repair or related service.
• Appliance Service Technician Red Seal Certificate or in process.
• Formal technical training in appliance repair.
• Comfort with tablet/laptop and Google apps.
• Strong communication and teamwork skills.
• Ability to read schematics and manuals.

Responsibilities

• Diagnose concerns by interpreting observations and reference service manuals.
• Disassemble, clean, replace parts, reassemble and test appliances.
• Ensure correct connections to water, electrical or gas lines.
• Use business software to manage service calls.
• Follow Standard Operating Procedures for service tasks.
• Communicate effectively in English and French; maintain safety standards.

Skills

Technical diagnosis

Repair and installation

English and French communication

Driver's license

Physical ability 55 lbs

Customer service

Education

High School Diploma or GED

Tools

Tablet

Laptop

Google Sheets/Docs/Slides

Job description

About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including

Requisition ID: 70744

About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

This Role In Summary Whirlpool Canada is currently seeking a candidate for the role of Appliance Technician – All Regions

British Columbia, Canada
Alberta, Canada
Saskatchewan, Canada
Manitoba
Ontario, Canada
Quebec
Quebec City, QC, CA

This role will be responsible for delivering exceptional consumer experience in the homes of our customers, including performing technical diagnosis, repair and installation of all kitchen and laundry appliances including but not limited to washers, dryers, dishwashers, stoves, ovens, refrigerators, freezers, microwave ovens.

Whirlpool Canada is the number one supplier of small and major home appliances, selling products under major brands that include Amana, Whirlpool, Maytag, KitchenAid, and Jenn-Air. Whirlpool Canada’s head office is located in Mississauga, Ontario.

Your Responsibilities Will Include

• Diagnose concerns by interpreting the customer’s observations and determine proper solutions or repair and access manufacturers' service manuals and bulletins and use specialized tools and testing devices to locate the issue(s)
• Maintain appliances by disassembling, cleaning internal parts, replacing faulty or worn parts, reassembling and testing.
• Ensure any installations that require connections to water, electrical or gas lines are completed correctly and in accordance with the installation instructions of the product.
• Use business management software to manage service calls
• Follow company processes as per service Standard Operating Procedures
• Proficient oral and written communication skills in English, French
• A valid driver’s license with a good driving record.
• Lift upwards of 55lbs and complete labor required daily

Minimum Requirements

• High School Diploma or GED
• 1+ years of experience in the appliance repair field or other service industry (i.e. telecommunication, electrical, HVAC, maintenance)

Preferred Skills And Experiences

• Appliance Service Technician Red Seal Certificate (or in process of acquiring / registered as journeyman apprentice )
• Have formal technical training in appliance repair
• Knowledgeable and comfortable in using a tablet/laptop computers
• Familiarity with mobile technology and applications
• Adaptable to change and strong communication and teamwork skills, organizational, and customer service skills
• Comfortable with Google Software and Applications (Google sheets, docs, slides) or equivalent
• Highly developed organizational, and customer service skills
• Results-driven with proven trouble-shooting and problem-solving
• Ability to read, comprehend, and where necessary complete items including a blueprint, electrical schematic, operating and maintenance manuals, work order, repair parts request, standard and metric tape measure, and other measuring equipment including a micrometer, a caliper, a scale, and a VOM (Volt/OHM Meter)

The anticipated salary range for this position is $32,000 to 64,000 . Final compensation within this range will be determined based on several factors, including the candidate’s relevant skills, professional experience, and specific educational background and certifications.

What We Offer

Permanent Employees enjoy leading edge benefit programs that allows for choice and flexibility to meet the needs of our diverse workforce. Whirlpool offers a unique opportunity to become your best through cross-functional involvement, challenging work, coaching and feedback, recognition, best-in-class total rewards, and personal growth and career development.

• Flexible Benefits (including Healthcare Expense and Wellness accounts, Income Protection - LTD, AD&D, Life Insurance)
• Parental Top Up Plan
• Family Building Support Benefit
• Whirlpool Additional Designated Holidays (2 extra company paid holidays)
• Employee Assistance Program
• Retiree benefits, Savings Plans, Defined Contribution Pension Plan
• Employee Discount
• Eligible for annual bonus

Additional Information

Whirlpool’s Ways of Working

Benefits

Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:

• Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
• Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.
• Sabbatical - Four weeks paid leave after every five years of service.

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.