Appliance technician

Mapleland Appliance; Halifax; On-site; CAD 42,000 - 65,000; Full time

Job summary

Mapleland Appliance is seeking an Appliance Technician to perform in-home diagnostics and repairs across Halifax and surrounding areas. The contractor will travel to customer homes, assess units, and perform repairs using appropriate tools and manufacturer documentation.

Clear communication with customers about findings, options, timelines, and costs is essential. The role emphasizes safety, quality, and accurate documentation, with responsibilities spanning parts management, inventory, and

Qualifications

• Experience diagnosing, repairing, and maintaining major home appliances.
• Strong mechanical and electrical aptitude and safe use of tools.
• Excellent in-home communication to explain issues and options.
• Ability to schedule, document visits and manage parts orders.
• Valid driver’s license and ability to visit customers across Halifax area.

Responsibilities

• Travel to customer homes to diagnose and repair appliances.
• Inspect units, identify faults, order and install parts.
• Perform functional tests and document work performed.
• Explain findings, options, timelines, and costs to customers.
• Maintain shop area, manage parts inventory and safety standards.

Skills

Diagnose & repair appliances

Tools & test equipment handling

Customer communication

Independent field work

Safety & quality standards

Education

Trade certification / apprenticeship

Tools

Hand tools

Power tools

Test meters

Manufacturer documentation

Job description

Company Description

Mapleland Appliance is a locally owned appliance repair company serving Halifax, Dartmouth, Bedford, Timberlea, and Cole Harbour. The team specializes in in-home repair of washers, dryers, refrigerators, dishwashers, ovens, stoves, and microwaves. Technicians focus on fast, reliable diagnostics to resolve issues such as cooling problems, drainage issues, and performance faults. Mapleland Appliance operates seven days a week and offers same-day and urgent service with transparent pricing. All repairs are backed by a parts and labor warranty, providing customers with clear value and peace of mind.

Role Description

The Appliance Technician is a contract, on-site role based in Halifax, NS. The technician will travel to customer homes to diagnose and repair major household appliances, using appropriate tools, test equipment, and manufacturer documentation. Day-to-day responsibilities include inspecting units, identifying faults, ordering and installing parts, performing functional tests, and documenting all work performed. The technician will communicate clearly with customers about findings, repair options, timelines, and costs, while following company procedures and safety standards. This role also involves maintaining a clean work environment, managing parts and inventory, and supporting same-day or urgent service requests.

Qualifications

• Applied technical skills in diagnosing, repairing, and maintaining major home appliances (washers, dryers, refrigerators, dishwashers, ovens, stoves, microwaves).
• Strong mechanical and electrical aptitude, including safe use of hand and power tools, test meters, and standard diagnostic equipment.
• Customer service and communication skills to explain issues and solutions clearly, manage expectations, and provide professional in-home service.
• Organizational skills for scheduling, documenting service visits, managing parts orders, and meeting response-time commitments.
• Ability to work independently in the field, prioritize multiple service calls, and follow safety and quality standards consistently.
• Relevant trade certification, apprenticeship, or equivalent on-the-job experience in appliance repair or a closely related field.
• Valid driver's license, reliable transportation, and ability to work across Halifax and surrounding service areas.
• Physical ability to lift and move appliances safely and to work in a variety of residential environments.