Appliance Sales Specialist

J.D. Irving, Limited; Gander; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading company in the retail sector is seeking an Appliance Sales Specialist to enhance customer relationships and drive sales. This role involves providing expert advice on home appliances, maintaining showroom standards, and ensuring exceptional customer service. Ideal candidates will have proven sales experience and the ability to work flexible hours.

Qualifications

• Proven ability to close sales in a retail environment.
• Ability to pass a standard background check.

Responsibilities

• Maintain stock condition and showroom standards.
• Drive sales through customer engagement and suggestive selling.
• Provide specialized advice on home appliance products.

Skills

Exceptional customer service skills

Sales experience

Ability to work flexible schedule

Job description

The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. For this position, you will receive a base salary plus commission following a probationary period.

Qualifications

• Exceptional customer service skills with proven ability to close sales.
• Sales experience in a fast-paced customer service and sales environment in retail.
• Ability to work a flexible schedule including evenings and weekends.
• Adherence to company policies and procedures.
• Ability to pass a standard background check.

Responsibilities

• Maintain stock condition, showroom standards, and ensure a clean and safe shopping and work environment.
• Assist with merchandising and store product setup.
• Drive sales through customer engagement, suggestive selling, and sharing product knowledge.
• Provide face-to-face assistance to customers with specialized advice on all home appliance products, supporting products, warranty plans, pickup and delivery options, and payment and financing options, with a focus on closing the sale.
• Work with a wide range of customers to sell various appliance products.
• Prepare estimates, close sales, and follow up on deliveries.
• Maintain and develop customer relationships, addressing and resolving customer needs and complaints.