Appliance Sales Specialist

Kent Building Supplies; Fredericton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail home improvement company in Fredericton is seeking an experienced Appliance Sales Specialist to assist customers and drive sales. This role emphasizes exceptional customer service and product expertise. The candidate should have a background in sales and be able to work flexible hours. This position offers a base salary plus commission.

Qualifications

• Proven ability to close sales and maintain customer relationships.
• Experience in a fast-paced retail environment is essential.
• Must pass a standard background check.

Responsibilities

• Maintain showroom standards and cleanliness.
• Drive sales through customer engagement and product knowledge.
• Provide assistance on home appliance products and financing options.

Skills

Exceptional customer service skills

Sales experience

Ability to work flexible schedule

Job description

Job Description

The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances provides the highest level of customer service to customers with expert advice and detailed information required to close the sale.

For this position, you will receive a base salary plus commission following a probationary period.

Responsibilities

1. Maintain the stock condition, showroom standards, and ensure a clean and safe shopping & work environment.
2. Assist with merchandising and store product set-up.
3. Drive sales through customer engagement, suggestive selling, and sharing product knowledge.
4. Provide face-to-face assistance to customers with specialized advice on all home appliance products, supporting products, warranty plans, pickup and delivery options, and payment and financing options, with a focus on closing sales.
5. Work with a wide range of customers to sell various appliance products.
6. Prepare estimates, close sales, and follow up on deliveries.
7. Maintain and develop customer relationships, addressing and resolving needs and complaints.

Qualifications

1. Exceptional customer service skills with a proven ability to close sales.
2. Sales experience in a fast-paced retail environment.
3. Ability to work a flexible schedule, including evenings and weekends.
4. Adherence to company policies and procedures.
5. Must pass a standard background check.

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Canada and the United States with a team of 20,000 dedicated employees. We are a dynamic organization committed to integrity, results, inclusivity, and talent development. We support accessible environments for all applicants and employees and encourage those with accommodation needs to inform us at any application stage.

We value diversity and inclusion, and we encourage applications from all qualified candidates, even if they do not meet 100% of the criteria. Only selected candidates will be contacted for an interview.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada, with 48 locations and an e-commerce platform. Our mission is to be the best source of home improvement products through superior service, quality, and competitive prices. We prioritize safety, employee development, continuous improvement, and innovation. Our operations include retail stores, truss manufacturing, and wholesale drywall, supported by memberships in the Independent Lumber Dealers Co-operative and the ARENA buying group.