Animal Field Services Officer

City of Mississauga; Mississauga; On-site; CAD 70,000 - 94,000; Full time

Job summary

The City of Mississauga is seeking an Animal Field Services Officer to enforce animal care laws and promote responsible pet ownership. This role requires a love for animals, strong communication skills, and the ability to handle various animals in distress. Ideal candidates will possess relevant education and experience in animal control or law enforcement, working within a supportive and diverse workplace.

Qualifications

• 3 to 5 years of experience in animal control or by-law enforcement preferred.
• Ability to lift up to 50 lbs and work in adverse environmental conditions.
• Valid Ontario Class 'G' Driver’s License required.

Responsibilities

• Enforce municipal animal care and control by-laws and provincial legislation.
• Handle and transport domestic, exotic, and wild animals including those in distress.
• Educate the public on responsible pet ownership and community safety.

Skills

Exceptional customer service

Problem-solving

Conflict-resolution

Strong communication skills

Fitness, strength, and agility

Education

Post-secondary education (certificate, diploma or degree) in Law Enforcement, Municipal By-law Enforcement, Animal Health Sciences, Police Foundations or related field

Tools

PC applications (MS Outlook, Word, etc)

Records management systems (e.g., Chameleon)

Job description

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Animal Field Services Officer

Req ID:26057
Vacancy Type: Contract
Number of Positions: 2 contract for one year
Closing Date:06/30/2025

Do you have a genuine love for animals and are looking for the opportunity to make a difference? The City of Mississauga is seeking someone with a strong work-ethic and motivation to help educate the community on animal care and responsible pet ownership.

We hope you will consider joining our team.

Duties and Responsibilities

• Enforce municipal animal care and control by-laws, provincial legislation, to promote community safety and responsible pet ownership, including pet licensing and the Dog Owners Liability Act
• Perform investigations of complaints regarding violations of the Animal Care and Control By-law including standards of care, animals at large, off-leash activity, dog bites, wildlife feeding etc.
• Conduct regular patrols and respond to service requests for domestic and wild animal rescues
• Handle and transport domestic, exotic, and wild animals, including those deceased, injured or in distress
• Issue violation tickets, notices of contravention, and appear in court as needed
• Maintain logs, reports, and case files for investigations and enforcement actions
• Educate the public on responsible pet ownership, community safety and animal welfare regulations
• Assist with delivery of public education programs and community outreach initiatives
• Maintain compliance with health and safety standards
• Collaborate with other officers and other staff, train and provide guidance to junior officers
• Administer humane euthanasia procedures on animals, when required
• Performs other related duties as assigned

Skills and Qualifications

• Completion of post-secondary education (certificate, diploma or degree) in Law Enforcement, Municipal By-law Enforcement, Animal Health Sciences, Police Foundations or a related field required
• 3 to 5 years of experience and applied knowledge in animal control, by-law enforcement, or law enforcement preferred
• Experience in animal behaviour and handling domestic animals and wildlife, including injured, fractious or deceased
• Exceptional customer service, problem-solving, and conflict-resolution skills
• Strong communication skills. including experience with de-escalation and tactical communications
• Good physical condition, with fitness, strength and agility required for performance of duties, including an ability to lift up to 50 lbs and work in adverse environmental conditions
• Flexibility to work rotating shifts, including nights, weekends, and holidays.
• Proficiency in using PC applications (MS Outlook, Word, etc), and records management systems (e.g., Chameleon)
• Valid Ontario Class "G" Driver’s License with a driving record that is acceptable to the City
• Rabies vaccination or recent titer check required
• Must provide a vulnerable sector criminal record check that is acceptable to the City
• Must be able to appear in court and provide testimony as an expert witness, maintaining the highest professional and ethical standard as required

Hourly Rate/Salary:$70,442 - $93,923
Hours of Work:40
Work Location:Animal Services Centre
Department/Division/Section:CPS/Corporate Services Dept,CPS/Enforcement Division,Animal Services
Non-Union/Union: CUPE

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can alsocheck your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

A Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has notbeen granted.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion .

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of anyaccommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.