Analyste de systèmes commerciaux informatiques

Les services Ménagers Roy Ltée; Montreal; Hybrid; CAD 150,000 - 200,000; Full time

Job summary

A cleaning service company in Montreal is seeking a client-focused professional to manage requirements, support clients, and ensure quality through detailed documentation. The role requires 3-5 years of experience, excellent communication skills, and the ability to work in a hybrid environment. Health and financial benefits are included.

Benefits

Dental plan

Disability benefits

Health care plan

Group insurance benefits

Registered Retirement Savings Plan (RRSP)

Qualifications

• 3 years to less than 5 years of experience required.
• Experience with applied statistics and mathematics.
• Ability to work under tight deadlines.

Responsibilities

• Confer with clients to identify requirements.
• Develop and implement policies throughout the software development life cycle.
• Provide ongoing support to clients post-sale.

Skills

Client focus

Attention to detail

Excellent oral communication

Excellent written communication

Proactive

Education

No degree, certificate or diploma

Job description

Work Term : Permanent

Work Language : French

Hours : 35 hours per week

Education : No degree, certificate or diploma

Experience : 3 years to less than 5 years

Tasks

• Confer with clients to identify requirements
• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Provide advice on information systems strategy, policy, management and service delivery
• Develop and implement policies and procedures throughout the software development life cycle
• Operate automatic or other testing equipment to ensure product quality
• Consult with clients after sale to provide ongoing support
• Execute and document results of software application tests and information and telecommunication systems tests
• Housekeeping activities
• Collect, consolidate, cross-tabulate and format data
• Assist in collection and tracking of data from monitored use of services
• Prepare technical documents and monitoring reports on volumetrics and other trend analyses
• Process data to conduct basic analyses of trends

Applied statistics and mathematics experience

• Labour

Work conditions and physical capabilities

• Tight deadlines
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player
• Flexibility
• Innovation
• Analytical
• Proactive
• Reliability

Screening questions

• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Workplace information

• Hybrid

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)