Analyste d'affaires senior Dynamics 365 CE - Senior D365 CE Business Analyst

Avanade; Saguenay; On-site; CAD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Senior Dynamics 365 CE Business Analyst, where your expertise will shape the future of CRM solutions. This role offers the opportunity to lead teams in planning, designing, and implementing innovative solutions for clients. You'll work closely with both technical and executive audiences, ensuring successful project delivery and client satisfaction. With a strong focus on personal development and training, this position is perfect for those passionate about technology and client engagement. Embrace the chance to grow your career with an industry leader in Microsoft solutions.

Qualifications

• Experience with at least two full lifecycle implementations of Dynamics 365 CE.
• Strong communication skills for effective client interaction.

Responsibilities

• Translate business requirements into Dynamics 365 CE solutions.
• Guide project teams and track progress on CRM implementations.

Skills

Microsoft Dynamics 365 CE

CRM Solutions

Project Management

Team Leadership

Consultative Approach

Communication Skills

Job description

At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create numerous opportunities for Microsoft, our clients, and for you. Avanade offers many paths for your career, each leading to your unique success.

Come join us

As a Senior Dynamics 365 CE Business Analyst, you’ll be a professional applying your expertise to implement CRM solutions for our clients across all project phases. You will work with clients and lead Avanade delivery teams in planning, designing, building, testing, and maintaining CRM solutions. You understand CRM systems intricacies and know how to connect with clients and lead teams to achieve goals. You are organized, energetic, and comfortable in front of both executive and technical audiences. This role offers the chance to work with Microsoft’s #1 partner, with a focus on personal development and training in technology and soft skills.

Skills And Experiences

• Lead functional technology and design teams to ensure beneficial client interaction and solution delivery
• Review your team's work across all project phases (Plan, Analyze, Design, Build, Test)
• Communicate complex information effectively between customers, IT staff, and business partners
• Adopt a consultative approach on complex projects
• Have at least two full lifecycle implementations of Microsoft Dynamics 365 CE or Dynamics CRM
• Experience managing/leading teams both onshore and offshore

About You

Characteristics for success include being consultative, collaborative, resilient, adaptable, curious about technology, client-centric, and passionate about learning.

What You'll Do

• Translate business requirements into Dynamics 365 CE solutions
• Design and configure Dynamics 365 CE to enhance client processes
• Guide project teams, track progress, coordinate actions, and contribute to meetings and reports
• Define and measure business and system success, and validate CRM performance
• Support client training and role redefining for CRM adoption
• Build your professional network through industry engagement and learning opportunities