Analyst, Trade and Sales Support

RBC; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian bank in Toronto is looking for a professional to provide operational support to the Fixed Income Sales team. The role involves ensuring trade flow, confirming trades with clients, and rectifying settlement issues, requiring attention to detail and strong interpersonal skills. Candidates should hold a Bachelor's Degree and have experience in financial markets.

Benefits

Comprehensive Total Rewards Program

Work/life balance options

Development opportunities

Qualifications

• 2 years of experience in financial markets industry.
• Familiarity with electronic vendor platforms.
• Understanding of different settlement methods.

Responsibilities

• Assist with the trade flow from post execution to settlement.
• Ensure all executed trades are matched.
• Act in a professional manner for customer service.

Skills

Attention to detail

Interpersonal skills

Ability to multi-task

Education

Bachelor’s Degree or equivalent

Tools

TradeWeb

Bloomberg

Job description

Overview

Your primary focus will be on execution within defined parameters, with some expansion based on developing capabilities and/or experiences, in partnership with more experienced staff. The overarching goal of this role is to provide operational support to the Fixed Income Sales team in order to facilitate every aspect of customer business. Sales Support is responsible for a variety of post trade functions. This role does not include execution of trades or trade communication with Clients, but as a Middle Office role, Sales Support is the liaison between the Front Office, Clients and Back Office. The role reports into Operations.

Responsibilities

• Proactively assist with the trade flow from post execution to settlement.
• Ensure all executed trades posted by FIC Sales are matched by Trading.
• Confirm all verbal trades with Client on trade date via email or electronically.
• Allocate all executed trades to the appropriate sub accounts per Client allocations on trade date.
• Partner with Client and Back Office to correct any settlement issues (Fails or DKs).
• Regularly work with Client Data (New Accounts) to on-board new sub accounts or to update bad settlement instructions.
• Coordinate with Sales and Client Data (KYC) to on-board new relationships.
• Enter Client information into internal Client Data system (GoldTier).
• Collect required documents from Client in order to initiate trading.
• Always act in a professional manner to ensure superior customer service and to strengthen our commitment to making smooth post trade interactions.
• Assist in Client Data and/or ad-hoc deliverables.
• Check out all verbally executed trades in a 15 minute timeframe.
• Perform and follow daily/monthly control functions to reinforce risk mitigation as a top priority.
• Major controls include but are not limited to blotter reconciliation, end of day report, unconfirmed emails, unallocated report and daily/monthly key performance indicator stat keeping.

What you need to succeed

• Bachelor’s Degree or equivalent (BBA / BComm / BMath / BSc)
• 2 years of experience in financial markets industry
• Familiarity with electronic vendor platforms: TradeWeb, Market Axess, Omgeo products, FIX, ICI/Impact and Bloomberg
• Understanding of different settlement methods (FED, DTC, Euroclear, Crest, CDS)
• Basic understanding of various fixed income products: Treasuries, Mortgages, Corporates (Investment Grade and High Yield), CLOs and Term Loans
• Knowledge of process flows from post execution to settlement for the above mentioned products
• Critical work behaviors include: Attention to detail, ability to multi-task, understanding and following direction and controls, established interpersonal skills, and ability to work in a high stress environment while meeting time sensitive deadlines on a daily basis.

What’s in it for you

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

Job Details

• Address: ROYAL BANK PLAZA, 200 BAY ST, TORONTO
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: CAPITAL MARKETS
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025-09-05
• Application Deadline: 2025-09-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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