Analyst, System and infrastructure operations, maintenance and development

Desjardins; Montreal West; On-site; CAD 70,000 - 90,000; Full time

Job summary

Desjardins is seeking a knowledgeable Analyst for System and Infrastructure Operations. This challenging role requires a Bachelor's degree and relevant experience, focusing on IT efficiency, client support, and complex problem-solving. Join a forward-thinking team in the banking sector offering competitive salaries and various benefits.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum four years of relevant experience.
• Knowledge of French is required.

Responsibilities

• Support IT efficiency through designing and maintaining systems.
• Analyze client needs and inform decisions on IT solutions.
• Develop and implement functional testing strategies.

Skills

Analytical skills

Problem-solving

Communication

Education

Bachelor's degree in a related field

Job description

Analyst, System and infrastructure operations, maintenance and development

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Analyst, System and infrastructure operations, maintenance and development

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Required

As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers based on the organization's needs. You analyze and help diagnose issues related to IT rollouts or upgrades in line with business needs and the functions of selected solution modules. You respond to moderately complex development and correction requests. You provide opinions in accordance with your discipline's rules and help develop recommendations and implementation plans. You develop tools, methods and processes and prepare the required documentation. Your projects and initiatives require comprehensive knowledge of your line of work. You share ideas. You help solve problems using your analytical skills and comprehensive knowledge of your line of business. You draw on your ability to manage complexity. You interact with stakeholders working in other fields. You provide discipline-specific support to your unit, clients and partners. More specifically, you will be required to :

• Help clients define their needs. Identify, input, analyze and interpret the data and functional specifications required to inform decision-making on choosing appropriate IT solutions and developing applications.
• Develop ways to implement functional testing strategies.
• Analyze risks. Write reports and test cases and make recommendations. Provide advice on how to implement recommendations.
• Help prepare and propose action plans to develop and roll out solutions and address issues in accordance with rules and parameters.
• Develop and write methods, processes and execution and production files.
  
  

Required

As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers based on the organization's needs. You analyze and help diagnose issues related to IT rollouts or upgrades in line with business needs and the functions of selected solution modules. You respond to moderately complex development and correction requests. You provide opinions in accordance with your discipline's rules and help develop recommendations and implementation plans. You develop tools, methods and processes and prepare the required documentation. Your projects and initiatives require comprehensive knowledge of your line of work. You share ideas. You help solve problems using your analytical skills and comprehensive knowledge of your line of business. You draw on your ability to manage complexity. You interact with stakeholders working in other fields. You provide discipline-specific support to your unit, clients and partners. More specifically, you will be required to :

• Help clients define their needs. Identify, input, analyze and interpret the data and functional specifications required to inform decision-making on choosing appropriate IT solutions and developing applications.
• Develop ways to implement functional testing strategies.
• Analyze risks. Write reports and test cases and make recommendations. Provide advice on how to implement recommendations.
• Help prepare and propose action plans to develop and roll out solutions and address issues in accordance with rules and parameters.
• Develop and write methods, processes and execution and production files.
  
  

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.
  
  

What You Bring To The Table

• Bachelor's degree in a related field
• A minimum of four years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
  
  

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Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Information technology (FG)

Unposting Date

2025-07-1

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Banking

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