Analyst, Retail Credit Products - 6 month Contract

Alterna Savings; Toronto; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a detail-oriented Analyst for a 6-month contract in Retail Credit Products. In this role, you will contribute to the development and maintenance of initiatives that drive portfolio growth and profitability. You will analyze trends, provide insights, and collaborate with various teams to enhance product performance. This position offers a unique opportunity to engage with cross-functional teams while promoting customer satisfaction and operational efficiency. If you are passionate about analytics and financial services, this role is perfect for you.

Qualifications

• 2 years in an analytics role within financial services, preferably retail lending.
• Strong understanding of financial products/services.

Responsibilities

• Analyze industry trends and customer needs using internal and external sources.
• Collaborate with cross-functional teams to improve product performance.

Skills

Analytical Skills

Communication Skills

Problem-Solving

Financial Products Understanding

Education

Post-secondary degree in business or commerce

Tools

MS Office

Business Intelligence tools

Job description

Analyst, Retail Credit Products - 6 month Contract

Join to apply for the Analyst, Retail Credit Products - 6 month Contract role at Alterna Savings.

Job Description

Reporting to the Manager, Retail Credit Products, the Analyst contributes to developing, implementing, and maintaining departmental initiatives that drive portfolio growth, profitability, and engagement, focusing on Alterna’s retail credit product suite.

Major Responsibilities

• Analyze industry trends, competitive reviews, and customer needs using internal and external sources.
• Provide insights and recommendations to enhance the retail credit product portfolio.
• Support project deliverables and data analysis for retail credit products.
• Assist in planning, developing, and executing departmental initiatives such as fee reviews, marketing campaigns, and profitability reporting.
• Collaborate with cross-functional teams (Technology, Marketing, Legal, etc.) to improve product performance and customer relationships.

Expected Outcomes

• Maintain a competitive retail credit product line that meets customer needs.
• Achieve performance measures related to retail credit.
• Promote a positive environment for customers and employees, ensuring quality and efficiency.

Contacts

• Primary: Managers, external partners, branch managers, leadership team.
• Secondary: Branch staff, call center representatives.

Qualifications

Education / Experience

• Post-secondary degree in business, commerce, or related field, or equivalent experience.
• 2 years in an analytics role within financial services, preferably retail lending.

Knowledge / Skills

• Strong understanding of financial products/services.
• Excellent communication and presentation skills.
• Proficiency in MS Office; experience with BI tools is an asset.

Core Competencies

• Critical thinking, analytical skills, problem-solving.
• Data analysis and insight development.
• Independence and teamwork.
• Customer focus, dependability, organization, attention to detail.

About Alterna Savings

Alterna has been serving communities for over 115 years, offering financial services through its branches, digital channels, and subsidiaries, committed to community and member support.

Working at Alterna

Our culture embodies Collaboration, Integrity, and Respect, recognized with multiple employer awards. We value accessibility and provide accommodations for applicants with disabilities.