Analyst, Project Management Office (11547)

Toronto Transit Commission (TTC); Toronto; Hybrid; CAD 87,000 - 110,000; Full time

Job summary

A major transit authority in North America is seeking a Portfolio Management Office contributor in Toronto. This role involves analyzing project effectiveness, monitoring schedules, and ensuring compliance with policies. The ideal candidate has a degree in Business Administration with experience in data analysis and project management. The organization promotes diversity and offers a hybrid work environment focused on employee support and inclusion.

Benefits

Diverse and inclusive culture

Flexible hybrid work approach

Defined pension plan

Comprehensive health and dental package

Support for professional development

Qualifications

• Completion or in-process completion of a relevant university degree.
• Experience in a Project Management Office analyzing data for portfolio issues.
• Technical project management skills in performance reporting and budget management.

Responsibilities

• Contribute to planning, monitoring, and evaluating project portfolios.
• Analyze data to identify improvement opportunities.
• Monitor compliance with policies and procedures.

Skills

Analytical skills

Documentation

Office technology proficiency

Quality assurance principles

Mathematical calculations

Research skills

Education

University degree in Business Administration/Management

Certification as a Project Management Professional (PMP) or CAPM

Tools

Microsoft Project

PowerBI

SharePoint

Job description

JOB INFORMATION

Requisition ID: 11547

Number of Vacancies: 1

Department: CEO's Office - Portfolio Management Office

Salary Information: $87,596.60 - $109,509.40

Pay Scale Group: 8SA

Employment Type: Regular - Due to transfer

Weekly Hours: 35 Off Days: Saturday/Sunday Shift: Day

Posted On: July 23, 2025

Last Day to Apply: August 1, 2025

Reports to: Manager, Portfolio Management Office

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Career Opportunity

We currently have an exciting opportunity in our Portfolio Management Office under the Corporate Initiatives department.

What You Will Do

Reporting to the Manager, PfMO you will be responsible for contributing to the planning, monitoring, analysis and evaluation of applicable TTC Group’s project portfolio for efficiency and effectiveness, this includes ongoing monitoring of project, program and portfolio schedules, cost and scope controls, performance measures to ensure project management governance has been adhered to.

You will analyze data and project information to identify critical areas for improvement and corrective action as well as other improvement opportunities/efficiencies and assists with the implementation of corrective action. Conduct gap analysis (opportunity assessments and assists with action plans and change management.

Your responsibilities will also include supporting the integration, documentation, evaluation of operating and administrative policies, rules, standards and procedures, and assisting with their implementation. You will act as a department resource and provide support to the various PMO groups on policies, rules, procedures, standards and performance measures. You will monitor adherence to corporate/department policies and standard operating procedures and pertinent industry and government legislation/regulations, and identify areas for improved compliance

In addition, research information and prepare various reports and recommendations, follows-up on action logs/plans, prepare/develop Key Performance Indicators (KPIs), dashboards, data analysis and reports.

In addition to the above, you will demonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.

What Skills Do You Bring?

Apply analytical skills

Maintain documentation and historical records

Use office technology, software and applications

Apply the principles and practices of quality assurance

Perform relevant mathematical calculations and statistical analyses

Gather information and conduct research

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

What Qualifications Do You Bring?

Completion (or in process of completing) of a university degree in Business Administration/Management or in a relevant discipline, or a combination of education, training and experience deemed to be equivalent;

Experience working in a Portfolio Management Office or department level Project Management Office specifically on: analyzing data using the project management information systems to identify portfolio issues, risks, dependencies and continuous improvement opportunities;

Certification or working towards a relevant technical discipline and/or certification as a Project Management Professional (PMP) or CAPM, would be considered assets;

Technical project management skills, including exposure to performance reporting, dashboards, requirements management and traceability, risk, schedule, scope management, and budget and cost estimation;

Excellent analytical and problem solving skills;

Proven planning, organizational and decision making skills;

Excellent communication, facilitation, negotiation and conflict management skills;

Demonstrated ability to influence and motivate others; adapt quickly to new environments; and work efficiently and effectively through stressful situations;

Proficiency in software applications relevant to the work and area of responsibility (Microsoft Word, Excel, PowerPoint, SharePoint, Microsoft Project, PowerBI and Access);

Demonstrated ability to review and monitor budgets and conduct cost/benefit analysis;

Proven ability to extract relevant information for executive reports;

Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at [phone]. Any information received related to an accommodation will be addressed confidentially.