Analyst, Operational Technology

Domtar; Quebec; On-site; CAD 90,000 - 130,000; Full time

Job summary

Domtar in Saint-Félicien, Quebec is seeking an Analyst, Operational Technology to support and improve OT infrastructure across our manufacturing sites. You will ensure reliability, security, and availability of process control systems while guiding modernization initiatives.

The role requires coordinating with operations, engineering, vendors, and contractors, providing technical leadership, and mentoring OT Analysts and Administrators.

Qualifications

• Bachelor's degree in Information Technology, Engineering, or a related field, or equivalent experience.
• 5-7 years of experience supporting OT, process control, industrial IT, or manufacturing technology environments.
• Experience with industrial networks, Windows Server, virtualization, cybersecurity, backups, and disaster recovery.
• Strong analytical, troubleshooting, project management, and communication skills.

Responsibilities

• Support and maintain OT infrastructure including servers, workstations, virtualization platforms, industrial networks, and remote access systems.
• Lead OT cybersecurity initiatives, vulnerability remediation, patch management, and standards compliance.
• Troubleshoot and resolve complex OT infrastructure and network issues.
• Develop and maintain OT architecture, documentation, and technical standards.
• Lead technology refresh, obsolescence management, and infrastructure modernization projects.
• Coordinate with mill operations, engineering, vendors, and contractors to support projects and operational needs.
• Provide technical guidance and mentorship to OT Analysts and Administrators.
• Participate in incident response, disaster recovery, and on-call support activities.

Skills

Analytical skills

Troubleshooting

Project management

Communication skills

Education

Bachelor's degree in IT/Engineering/related field

Tools

Windows Server

Virtualization

Cybersecurity tools

Job description

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Analyst, Operational Technology

Location: Saint-Felicien, Quebec, CA, G8K 2X4

The Saint-Félicien sawmill has been operating in the Lac-Saint-Jean region since 1950, right next to the majestic Ashuapmushuan River. The facility employs approximately 85 people and is equipped with two sawing lines. It stands out for its family-like work environment and attractive work schedules. We encourage both individual effort and teamwork, mutual support, as well as health and safety in the workplace.

Our organization is seeking qualified candidates to fill the position of Analyst, Operational Technology. This is a position permanent to full-time.

Are you looking for a job that will allow you to take pride in helping to create a high-quality product? This position is perfect for you!

The Analyst, Operational Technology (OT), is responsible for supporting and improving OT infrastructure, cybersecurity, and process control technologies across manufacturing facilities. This role provides technical leadership for OT systems, ensuring reliability, security, and availability while supporting modernization initiatives and operational excellence. Based o n existing OT role responsibilities within your organization.

Key Responsibilities

• Support and maintain OT infrastructure including servers, workstations, virtualization platforms, industrial networks, and remote access systems.


• Lead OT cybersecurity initiatives, vulnerability remediation, patch management, and standards compliance.


• Troubleshoot and resolve complex OT infrastructure and network issues.


• Develop and maintain OT architecture, documentation, and technical standards.


• Lead technology refresh, obsolescence management, and infrastructure modernization projects.


• Coordinate with mill operations, engineering, vendors, and contractors to support projects and operational needs.


• Provide technical guidance and mentorship to OT Analysts and Administrators.


• Participate in incident response, disaster recovery, and on-call support activities.

Qualifications

• Bachelor's degree in Information Technology, Engineering, or a related field, or equivalent experience.


• 5-7 years of experience supporting OT, process control, industrial IT, or manufacturing technology environments.


• Experience with industrial networks, Windows Server, virtualization, cybersecurity, backups, and disaster recovery.


• Strong analytical, troubleshooting, project management, and communication skills.

Preferred Qualifications

• Experience with DCS, PLC, SCADA, MES, and industrial cybersecurity frameworks.


• Relevant certifications such as GICSP, CISSP, Security+, VMware, or Cisco certifications.

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity, and inclusion to empower all its employees to reach their full potential. We are a dynamic team with diverse backgrounds, and the richness of our perspectives is one of the keys to our success. We offer an inclusive, supportive, and safe work environment rich in development opportunities that will allow you to grow your skills.

Saint-Félicien offers a wide variety of services, shops, and activities to satisfy all your needs

• Sail on Lake Saint-Jean or enjoy water sports there


• Enjoy our beautiful golden-sand beaches


• Discover the joys of hunting, fishing, or snowmobiling


• Take in the scenery for miles along our Véloroute des Bleuets


• Experience our events and festivals


• Taste the region’s legendary blueberries


• Take part in the International Lake Saint-Jean Crossing