Analyst, Media Quality Control

Warner Media, LLC.; Ontario; On-site; CAD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Digital Content Services Technician, where you will play a crucial role in evaluating digital deliveries and outputs. This position offers a unique opportunity to work with cutting-edge technology in media asset management and transcoding platforms. You will be responsible for ensuring quality control, updating metadata, and managing client expectations. With a commitment to diversity and inclusion, this innovative firm provides a supportive environment where your skills can flourish. If you are detail-oriented and passionate about media, this role is perfect for you.

Qualifications

• 2-3 years in encoding, editing, and signal routing in broadcast/post-production.
• Thorough understanding of professional/broadcast HD and SD signal standards.

Responsibilities

• Perform technical review and database entry of digital content.
• Track audio/video faults and issues, follow up accordingly.
• Initiate and troubleshoot media creation workflows.

Skills

Organizational Skills

Verbal Communication

Written Communication

Problem-Solving

Critical Analysis

Attention to Detail

Teamwork

Self-Motivation

Education

Bachelor’s degree in Communication Arts

Tools

Avid

Final Cut

Adobe Creative Suite

Job description

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands are the storytellers bringing our characters to life, the creators bringing them to your living rooms, and the dreamers creating what’s next…

From brilliant creatives to technology trailblazers across the globe, WBD offers career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Here you are supported, celebrated, and can thrive.

Your New Role

Digital Content Services Technicians are responsible for evaluating all digital deliveries, outputs, and derivatives, as well as preparing files for delivery to linear and non-linear distribution. They should have knowledge of transcode platforms, file formats, domestic and international media standards, and media asset management. Additional responsibilities include initiating transcodes, reviewing and acting on Auto QC data, tagging and updating metadata, and demonstrating efficient communication and computer skills.

Your Role Accountabilities

• Perform technical review and database entry of digital content.
• Utilize Media Asset Management system to update metadata and generate reports.
• Track audio/video faults and issues, follow up accordingly.
• Input and validate accurate information into scheduling modules.
• Monitor internal systems for media requests, including standards conversion, file creation, content management, and distribution.
• Negotiate, prioritize, and manage client expectations for delivery timelines.
• Coordinate with internal and external clients to confirm technical requirements.
• Follow standard operation procedures and company policies.
• Initiate and troubleshoot media creation workflows.

Qualifications & Experiences

• Excellent organizational skills, good verbal and written communication, and proficiency in computer use.
• Thorough understanding of professional/broadcast HD and SD signal standards.
• Understanding of video resolution and audio formatting.
• Basic knowledge of media files, including formats, codecs, size, and storage.
• Experience with deadlines, problem-solving, and critical analysis.
• Self-motivated, highly organized, detail-oriented, and able to handle multiple projects.
• Ability to work independently and in a team.
• Maintain professionalism with management and staff.
• This is an essential position, requiring reporting during inclement weather or emergencies unless instructed otherwise.

Preferred Experience

• Bachelor’s degree in Communication Arts or related fields.
• 2-3 years in encoding, editing, and signal routing in broadcast/post-production.
• Experience with Avid, Final Cut, Adobe Creative Suite.
• Experience with media file transfer workflows.
• Multilingual abilities are a plus.

How We Get Things Done…

Our guiding principles are central to our operations. Find out more at www.wbd.com/guiding-principles/. We hope these resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce. We consider all qualified candidates regardless of gender, ethnicity, age, sexual orientation, religion, marital status, disability, or other protected categories. If you require accommodations during the application process, please visit our accessibility page.