Analyst - Manufacturer Customer Success

NielsenIQ; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading consumer intelligence company is seeking an Analyst to provide analytical insights to clients in the Consumer Packaged Goods sector. The role requires strong data analysis skills, excellent communication, and the ability to work in a team-oriented environment. The ideal candidate will have a post-secondary degree in a relevant field and a passion for customer service. This position offers a flexible working environment and various employee benefits.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning access

Employee Assistance Program (EAP)

Qualifications

• Proficient in transforming raw data into insights.
• Strong technical skills, especially in Excel and PowerPoint.

Responsibilities

• Assist in providing analytical insights to CPG clients.
• Enhance service quality and internal efficiency.

Skills

Interpersonal Skills

Team-oriented

Customer Service

Data Analysis

Communication

Problem-solving

Attention to Detail

Logical Thinking

Time Management

Education

Post-secondary degree in Business

Post-secondary degree in Marketing

Post-secondary degree in Mathematics

Post-secondary degree in Economics

Tools

Excel

PowerPoint

Job description

Job Description

R24_0010364 - Hybrid

Candidates must be currently located in the Greater Toronto Area (GTA) with the ability to attend in-person client meetings within the GTA as required.

Role Overview

As an Analyst, working within a team environment, you will assist in providing analytical insights to our Consumer Packaged Goods (CPG) clients through data summaries and specialized analyses. Your actions will directly enhance our service quality and internal efficiency.

Ideal Candidate Profile

• Post-secondary degree in Business, Marketing, Mathematics, Economics, or related field
• Strong interpersonal skills
• Team-oriented
• Passionate about customer service
• Ability to multitask in a fast-paced environment
• Proficient in transforming raw data into insights
• Passion for data analysis and insight discovery
• Excellent written and verbal communication skills
• High attention to detail, logical thinking, and good time management
• Problem-solving skills
• Strong technical skills, especially in Excel and PowerPoint
• Marketing, sales, or category management experience is preferred but not required

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning access
• Employee Assistance Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, providing comprehensive insights into consumer buying behavior and growth opportunities. In 2023, NIQ merged with GfK, expanding our global reach. We utilize advanced analytics and state-of-the-art platforms to deliver the Full View of retail and consumer data. As part of the Advent International portfolio, NIQ operates in over 100 markets, covering more than 90% of the global population.

For more information, visit NIQ.com.

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Our Commitment to Diversity, Equity, and Inclusion

NIQ is dedicated to reflecting the diversity of our clients and communities. We are committed to embedding inclusion and diversity into all aspects of our work and encourage candidates who share this mission to apply. We are an Equal Opportunity/Affirmative Action employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, marital status, veteran status, or any other protected class. Learn more about our diversity and inclusion efforts at NIQ News Center.