Analyst, Lifestyle Benefits & Partnerships

American Express; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading company in financial services is seeking an Analyst for its Lifestyle Benefits & Partnerships team in Toronto. The role involves developing partnerships, managing offers for Premium Cardmembers, and requires strong negotiation and project management skills. Join a culture that values innovation and inclusivity, while ensuring comprehensive support for your career development and well-being.

Benefits

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, and vision benefits

Flexible working model

Generous paid parental leave policies

Free access to wellness centers

Free confidential counseling support

Career development and training opportunities

Qualifications

• Effective partner management with strong negotiation skills.
• Highly detail-oriented and motivated self-starter.
• Strong project manager capable of keeping multiple projects on track.

Responsibilities

• Develop and manage key partnerships to enhance value for Premium Cardmembers.
• Create a calendar of offers, including negotiation and event management.
• Drive awareness and collaboration across lifestyle industries.

Skills

Negotiation

Attention to Detail

Project Management

Communication

Insight Gathering

Education

Bachelor's degree or on-the-job experience

Job description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Lifestyle Benefits & Partnerships team at Amex is looking for an Analyst, Lifestyle Benefits & Partnerships, that will be responsible for Making Membership Matter, through leading the development, negotiation and execution of offers and experiences, as well as managing partner fit and efficiency, across multiple Premium Cardmember value categories.

How you will make an impact in this role:

• Developing, maintaining, and evaluating key partnerships across lifestyle industries to provide differentiated value through offers and experiences for Premium Cardmembers.
  
• Creating a national calendar of tiered offers and experiences designed for multiple Card products from end to end, including negotiations, contractual development, agency and partner management, creative assets, and onsite event management.
  
• Consistently finding new and innovative ways to drive awareness and elevate the association of Amex within lifestyle industries like Retail, Driving, Wellness, Wine, Film, and more.
  
• Spearheading and managing external business relationships and partnerships across the value chain, continuously evaluating partner and member effectiveness and efficiency.
  
• Showcasing superior attention to detail, communication, influencing and collaboration skills with internal and external partners.
  
• Building and maintaining relationships with key internal stakeholders across the business as well as Merchant, Corporate Affairs, Legal, and Compliance.
  
• Event management in key cities such as Toronto, Vancouver, Calgary and Montreal (travel may be required).
  
• Grow and develop both personally and professionally through formal development planning and mentorship sessions.
  
• Build on an inclusive culture and have fun along the way.

Preferred qualifications:

• Bachelor’s degree or on-the job experience.
• Effective partner management with strong negotiation abilities.
  
• Highly detail-oriented – you're thorough and meticulous on the big and little things.
• Strong project manager that can keep multiple concurrent projects on track.
  
• Highly motivated self-starter – you think strategically and execute flawlessly.
  
• Terrific team player – you build strong relationships to champion ideas, initiatives, and projects across internal cross-functional and external stakeholders.
  
• Excellent communicator – you’re reliable, accountable and you bring others along with you.
  
• Results driven – you demonstrate a high degree of personal excellence.
  
• Growth mindset – you’re willing to learn, ask questions and get creative.
  
• Insights-driven – you gather and articulate the ‘so what’ by deriving insights from analytics to solve meaningful problems.
  
• Culture leader – you help build an inclusive culture where everyone belongs.
  
• And, of course, passion for lifestyle, marketing, payments and innovation.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.