Analyst, Legal Operations (12-month contract)

CPP Investments | Investissements RPC; Toronto; On-site; CAD 65,000 - 90,000; Full time

Job summary

CPP Investments is seeking an Analyst in Legal Operations to support day-to-day operations and advance the use of AI-enabled solutions within CPP Investments’ AI governance framework. You will contribute to legal technology, data and analytics, knowledge management, and records retention while prototyping AI-enabled workflows.

The team focuses on scalable outcomes through emerging AI-enabled workflows and collaboration with colleagues who value partnership and performance.

Qualifications

• 1-3 years of relevant experience.
• Experience with legal e-billing or legal tech platforms is preferred.
• Strong data analytics skills and ability to communicate insights clearly.
• Hands-on experience with generative AI tools, prototyping or automation is desirable.
• Excellent written and verbal communication across stakeholders.
• Ability to work independently and collaboratively in a team.

Responsibilities

• Support legal metrics, data analytics and reporting tools.
• Maintain content within Legal knowledge management SharePoint sites.
• Assist with data room preparation in collaboration with Technology & Operations.
• Coordinate for senior Compliance Group members; prepare agendas and follow-ups.
• Prototype AI-powered tools and workflows within enterprise platforms.
• Evaluate new generative AI models and document findings.
• Support AI sprint programs and translate outcomes into scalable solutions.

Skills

Generative AI tools

Data analytics

Communication

Independent working

Tools

Tableau

Power BI

Excel

Job description

Purpose. Performance. People.

Joining CPP Investments means joining one of the world’s most admired and respected institutional investors to drive a single mandate: to deliver strong, sustainable returns for generations of Canadians.

Purpose. Performance. People.

Joining CPP Investments means joining one of the world’s most admired and respected institutional investors to drive a single mandate: to deliver strong, sustainable returns for generations of Canadians.

With a long-term horizon and global reach, we deploy capital at scale across public and private markets. Our size, stability, and disciplined investment philosophy allow us to pursue complex opportunities and build enduring partnerships worldwide.

For our people, this means meaningful work with tangible impact, real opportunity, and collaboration with exceptional colleagues who value partnership and performance. Here, you’ll contribute to outcomes that matter alongside team members committed to excellence and shared success.

The Role

As Analyst, Legal Operations, you will support the day-to-day operations of the Legal group while helping advance its use of emerging technology and generative AI. You will contribute to legal technology, data and analytics, knowledge management, records retention and process improvement, while prototyping and evaluating AI-enabled solutions and supporting pilot programs that turn experimentation into scalable outcomes within CPP Investments’ AI governance and information security requirements.

The Team

CPP Investments’ Legal and Compliance functions support the management of legal and regulatory compliance risks across the organization. Within Legal, the Legal Operations team supports the systems, information, processes and technology that enable the function, including legal technology, knowledge management, analytics, records management and emerging AI-enabled workflows.

Accountabilities

• Support legal metrics, data analytics and reporting tools, including the maintenance of Legal Tracker and its roadmap
• Review and maintain content within Legal knowledge management SharePoint sites, and support documentation and process mapping for internal procedures
• Support the Legal group’s annual records retention process and assist with data room preparation in collaboration with Technology & Operations
• Support compliance-related activities, including scheduling and meeting coordination for select senior Compliance Group members, agenda preparation and follow-up tracking
• Prototype lightweight AI-powered tools, workflows and automations using approved enterprise platforms and in accordance with CPP Investments’ AI governance and information security requirements
• Test and evaluate emerging generative AI models, features and platforms for Legal use cases, and document findings and recommendations
• Support AI sprint and pilot programs by assisting participants, tracking experiments and helping translate successful outcomes into scalable solutions, while contributing to other legal operations projects as required

What You Bring

• Preferred 1-3 years of relevant experience
• Experience working with legal e-billing or other legal technology platforms
• Proficiency with Tableau, Power BI, Excel or other data analytics tools, with the ability to analyze metrics, identify insights and communicate findings clearly
• Demonstrated hands-on experience with generative AI tools, including building a tool, workflow, custom GPT, agent, artifact or automation
• Strong written and verbal communication and interpersonal skills, with the ability to coordinate effectively across multiple stakeholders
• Ability to work independently and collaboratively while contributing to a collegial and creative team environment
• Familiarity with compliance-related processes and an interest in developing further expertise in this area

You are motivated to contribute to something larger than yourself, approach complex challenges with rigor, and hold yourself to high standards in a collaborative, performance-driven environment.

We provide colleagues with cutting-edge AI tools, dedicated learning time, and practical support to help them deliver with greater impact.

Inclusion & Accessibility

CPP Investments is committed to equitable access to employment and building a workforce that reflects diverse talent and perspectives. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.