Analyst, Identity Access Management

Air Canada Vacations; Montreal (administrative region); Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Travel privileges for eligible persons

Hybrid work model

Health and dental benefits

Training and development tools

Job summary

Air Canada Vacations is hiring an Analyst for Identity Access Management in Montreal. You will manage employee access, configure accounts, and enforce security policies to protect IT systems.

The role requires 6–9 years IT experience with 3–5 years IAM, hands-on IAM tooling, and knowledge of standards like ISO 27001, NIST, GDPR. Fluency in English and French is highly valued.

Qualifications

• 6–9 years of IT experience, including 3–5 years in IAM.
• Hands-on IAM experience with authentication and security protocols.
• Familiarity with IAM tools: Active Directory, Forti Authenticator, AD Manager.
• Experience with ISO 27001, NIST, GDPR.

Responsibilities

• Provision, modify, and revoke user access.
• Configure employee accounts with appropriate access levels.
• Administer IAM tools and platforms.
• Maintain IAM policies and compliance.
• Monitor and troubleshoot access issues.
• Collaborate with security and IT teams on access controls.
• Support audits and quarterly ITGC certifications.
• Assist with application controls review.
• Provide support for access requests and authentication issues.
• Identify operational dependencies for high-quality deployments.
• Support IAM project planning and execution.
• Understand authentication, authorization, SSO, MFA.
• Communicate effectively in English and French.

Skills

IAM experience

Authentication protocols

Security policies

Active Directory

Forti Authenticator

AD Manager

ISO 27001

NIST

GDPR

Bilingual English/French

Education

College diploma in Computer Sciences

Tools

Active Directory

Forti Authenticator

AD Manager

Job description

Who We Are

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team. For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Job Title: Analyst, Identity Access Management

Department: IT – Operations (750)

Location: Montreal (YUL)

Reporting Manager: Team Lead, IT Security

The Analyst, Identity Access Management (IAM) is responsible for managing employee access to IT systems, ensuring secure and efficient user account configurations. This role involves granting, modifying, and revoking access while maintaining compliance with security policies.

What You’ll Be Doing

• Provision, modify, and revoke user access based on business needs.
• Configure employee accounts, ensuring appropriate access levels.
• Administer security and access management tools.
• Maintain and enforce identity and access management policies.
• Monitor and troubleshoot access-related issues.
• Work with security and IT teams to enhance access control measures.
• Ensure compliance with company security policies and industry regulations.
• Assist in audits and reporting related to access management.
• Assist with quarterly ITGC certifications.
• Support review with application and process controls.
• Provide technical support for access requests and authentication issues.
• Contribute to identifying operational dependencies and requirements for high-quality deployments with minimal impact.
• Cybersecurity Specialist: Administer security and access management tools.
• Project Management: Assist in planning and executing IAM projects while managing time and resources.
• Problem Analysis: Investigate security issues and contribute to innovative solutions.
• Strong understanding of authentication, authorization, SSO, MFA.
• Ability to work both independently and as part of a team.
• Excellent oral and written communication skills in English and French.

What You Bring To The Team

• College diploma (or higher) in Computer Sciences.
• 6 to 9 years of experience in IT, including 3 to 5 years in Identity and Access Management (IAM).
• Hands-on experience in IAM roles, with expertise in authentication and security protocols.
• Familiarity with IAM tools such as Active Directory, Forti Authenticator, AD manager.
• Experience with industry security frameworks and regulatory compliance (e.g., ISO 27001, NIST, GDPR).

WHY WORK WITH US?

• Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
• Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
• We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
• We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.