Analyst, Health Systems Innovation

GreenShield; Toronto; On-site; CAD 75,000 - 95,000; Full time

Job summary

GreenShield in Canada seeks an Analyst, Health System Innovation to advance strategic initiatives within a payer-provider model. You will support opportunity assessment, planning, evidence generation, evaluation, and scale across government, health authorities, and providers.

You will help shape how GreenShield identifies new market opportunities, tests care models, and translates pilots into sustainable solutions that drive health outcomes and business growth.

Qualifications

• Minimum 2 years of experience in healthcare (including co-ops or internships).
• Undergraduate degree required, preferably in Health, Business, or related field.
• Strong willingness to learn and genuine passion for healthcare.
• Experience operating in a complex, fast-moving organizational environment with openness to feedback and evolving priorities.
• Skilled in stakeholder engagement and facilitation of group consensus and decision making.
• Must be detail-oriented with strong problem solving and critical thinking skills.
• Superior verbal and written communication skills for senior leaders.
• Demonstrated commitment to social impact and health equity, through volunteer work or related activities.

Responsibilities

• Maintain awareness of the Canadian healthcare landscape and assess opportunities in mental health, chronic disease, virtual care, and pharmacy, including evaluation of alignment and scalability within GreenShield's payer-provider model.
• Synthesize evidence, jurisdictional insights, and stakeholder input into actionable recommendations for pilot design and go-to-market approaches in the public system.
• Develop executive-level briefing materials, proposals, and presentations to support public sector engagement, RFP submissions, and internal alignment.
• Lead day-to-day engagement with health system partners to advance priority initiatives and move opportunities from concept to execution.
• Coordinate cross-functional stakeholders across Government & Public Affairs, Strategy, Clinical, Product, and Operations to align policy, funding priorities, and strategic objectives.
• Support end-to-end execution of priority health system innovation initiatives, coordinating across internal teams and external partners.

Skills

Stakeholder engagement

Project management

Written communication

Critical thinking

Problem solving

Attention to detail

Public sector experience

Healthcare knowledge

Education

Undergraduate degree

Job description

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider (\"payvider\") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

The Analyst, Health System Innovation plays a central role in advancing GreenShield’s strategic ambition as Canada’s leading payor-provider health organization. The Health System Innovation (HSI) team works to establish GreenShield as a trusted partner to the public system, advancing value-aligned public-private solutions that strengthen system capacity and ensure Canadians can access timely, integrated care in person and virtually. Within this structure, reporting to the Manager, Health Systems, the Analyst, Health System Innovation supports alignment of our strategy with the broader health ecosystem—government, health authorities, hospitals, local stakeholders—through structured planning, content development, and coordinated sector engagement.

While the Analyst will primarily support the development and execution of innovative pilots and partnerships, they will also contribute across the full Health System Innovation lifecycle, from opportunity assessment and strategic planning, to evidence generation, evaluation, and scale. This role provides a unique opportunity to help shape how GreenShield identifies emerging market opportunities, tests new care models, and translates successful innovations into sustainable solutions that advance both health outcomes and business growth.

KEY RESPONSIBILITIES

• Maintain awareness of the Canadian healthcare landscape and support assessment of emerging health system opportunities (focus areas include mental health, chronic disease,virtual care, and pharmacy), including evaluation of strategic alignment, partnership potential, and scalability within GreenShield's payer-provider model
• Synthesize evidence, jurisdictional insights, and stakeholder input into actionable recommendations that directly inform pilot design, care models, and go-to-market approaches in the public system
• Develop executive level briefing materials, proposals, and presentations that support public sector engagement, RFP submissions, internal strategic alignment, and partnership pursuits
• Lead day-to-day engagement with health system partners to advance priority initiatives, and move opportunities from concept through to execution
• Coordinate cross-functional stakeholders across Government & Public Affairs, Strategy, Clinical, Product, and Operations teams to advance proof-of-concept and pilot initiatives, ensuring alignment to policy and funding priorities, stakeholder expectations, and Provider LOB strategic objectives

Project Management & Delivery

• Support end-to-end execution of priority health system innovation initiatives varying in size and complexity, coordinating across internal teams and external partners to ensure alignment and timely execution of deliverables
• Track and actively manage project milestones, risks, and dependencies, escalating issues and proposing solutions to maintain progress across complex, cross-functional initiatives
• Own the development and maintenance of detailed workplans, governance materials, and reporting structures to enable effective program oversight and decision-making
• Develop clear, compelling presentations, reports, and updates that communicate progress, outcomes, and impact to senior leadership and external stakeholders
• Develop and operationalize evaluation frameworks, including tracking outcomes (clinical, patient, system, economic) to support continuous improvement, and evidence generation for future B2G scale opportunities
• Support the translation of pilot learnings into recommendations for product development, operational improvements, commercialization opportunities, and broader health system adoption.

WHO WE'RE LOOKING FOR

• Minimum 2 years of experience (including relevant co-ops or internships) in healthcare, preferably with experience in consulting, strategy, or project management in the Canadian public sector.
• Undergraduate degree required, preferably in Health, Business, or a related field.
• A genuine passion for healthcare and a strong willingness to learn.
• Experience and comfort operating in a complex, fast-moving organizational environment; with an openness to take feedback, grow, and adapt to evolving priorities.
• Skilled in stakeholder engagement and facilitation of group consensus and decision making.
• Must be detail-oriented with strong problem solving and critical thinking skills.
• Superior verbal and written communication skills and can present complex concepts clearly and effectively to senior leaders.
• Demonstrated commitment to social impact and health equity, reflected through volunteer work, extracurricular activities, or personal experiences supporting underserved populations.

Additional Assets:

• Professional fluency in French is highly desirable.
• Professional background in government, digital health, pharmacy, or health insurance sectors.
• Advanced academic training in both health sciences and management disciplines.
• Clinical experience and/or membership in good standing with a Canadian regulated health profession.

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through [e-mail]. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

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