Analyst, Customer Payments

McKesson; Alberta; On-site; CAD 56,000 - 94,000; Full time

Job summary

An impact-driven company is seeking an Analyst for Customer Payments to handle complex payment tasks. In this role, you will process payments, resolve issues, and support team members. You will work closely with various departments to ensure timely processing and maintain strong relationships. This is a fantastic opportunity to grow in a collaborative environment focused on health and well-being. If you are detail-oriented and have experience in finance, this position offers a competitive compensation package and a chance to make a meaningful impact in the healthcare sector.

Qualifications

• 1-2 years of related experience in finance or customer payments.
• Strong attention to detail and ability to follow detailed instructions.

Responsibilities

• Post customer payments in finance ERP system and assist with payment inquiries.
• Maintain relationships with internal departments for accurate payment processing.

Skills

Attention to Detail

Microsoft Office (Excel, Word, Outlook)

Finance ERP Systems (SAP)

Communication Skills

Education

High School Diploma

Bachelor's Degree

Tools

Finance ERP Systems

Microsoft Office

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Analyst, Customer Payments is responsible for performing complex payment-related tasks within the customer payments department. This position performs research, problem resolution, and payment processing. The analyst will also be required to provide assistance to other team members as needed.

*Candidates for this position must reside in Calgary, Alberta.

Specific Responsibilities

• Post customer payments for various business units in a finance ERP system.
• Assist with responding to incoming customer emails related to payment inquiries.
• Ensure all documentation is completed accurately and completely on every transaction processed.
• Maintain strong relationships with internal departments including credit and collections, billing, and finance operations to ensure timely and accurate payment processing.
• Review daily batch reports to identify potential issues and take corrective action when necessary.
• Assist in resolving disputes between third parties and our customers.
• Provide support during audit processes.
• Adhere to strict security procedures when handling sensitive information such as customer information.

Minimum Qualifications

• High school diploma or equivalent. Some college coursework or Batchelor's Degree preferred.
• 1-2 years of related experience.

Key Competencies

• Strong attention to detail and ability to follow detailed instructions.
• Ability to use Microsoft Office applications (Excel, Word, Outlook).
• Finance ERP Systems and applications experience preferred (SAP).
• Excellent verbal and written communication skills.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

$56,300 - $93,900

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!