Analyst, Client Information Management - Health Solutions Practice

Aon; Alberta; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking organization as an Analyst in Client Information Management, where you will support client teams in enhancing service delivery within the Health Solutions practice. This role offers the flexibility of virtual work across Canada, allowing you to collaborate with a diverse team while benefiting from continuous training and development. You will engage in meaningful projects that drive innovation and improve client value, all within a supportive environment that prioritizes your well-being and work-life balance. If you're passionate about making a difference and thrive in a collaborative setting, this opportunity is perfect for you.

Benefits

Comprehensive Benefits Package

Global Wellbeing Days

Flexible Working Solutions

Agile Work Environment

Qualifications

• 3-5 years of experience in group insurance is an asset.
• Strong organizational, collaboration, and detail-oriented skills are essential.

Responsibilities

• Support client teams in servicing clients with plan design and contract management.
• Maintain data accuracy and assist with various client deliverables.

Skills

Organizational Skills

Collaboration

Detail Orientation

Interpersonal Skills

Communication Skills

Customer Service

Time Management

Bilingual (English, French)

Education

University or College Graduate

Equivalent Years of Industry Experience

Tools

Aon’s Proprietary Client Information Platform

Job description

Analyst, Client Information Management - Health Solutions Practice (Canada).

Are you a self-starter with a curious mind? Do you thrive on continuous learning and challenging yourself to think outside the box? If so, this could be the perfect opportunity for you! Join our industry-leading team and empower our clients by delivering exceptional service and support as part of Aon’s Health Solutions business group.

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As an Analyst in our Client Information Management team, you will be supporting client teams in the servicing of clients with respect to plan design, contract management, and benchmarking. Working with senior team members, you will be involved with a variety of client deliverables including but not limited to reporting, database maintenance and validation, and plan design summaries.

1. Support and maintain data collection and accuracy in Aon’s proprietary client information platform;
2. Review, audit and maintain client plan information;
3. Compare and review plan summaries working with client teams;
4. Build strong working relationships and collaborate effectively on cross-functional teams with colleagues, client teams, and carriers;
5. Increase efficiency by identifying ways to improve standardized processes to contribute to client deliverables;
6. Develop a working knowledge of the firm’s structure, solution lines, key personnel, and organizational policies and procedures and how this relates to increasing value to clients;
7. Participate in team projects and activities which drive innovation, improved client value, and business results;
8. Assist with special projects and ad hoc requests;
9. Maintain a high level of confidentiality and discretion when working on sensitive/confidential material.

How this opportunity is different

This is an opportunity to join our team as a Virtual Employee and enjoy the flexibility of working from anywhere in Canada. You'll be part of a close-knit, supportive national team that values collaboration and offers continuous training and guidance to help you thrive. Embrace the opportunity to connect and grow with colleagues across the country, all while contributing to a dynamic and engaging work environment.

Skills and experience that will lead to success

1. Minimum of 3 – 5 years of progressive work experience in group insurance would be considered an asset;
2. Demonstrated skills in organization, collaboration, and detail orientation;
3. Bi-lingual (English, French) abilities would be considered an asset;
4. Excellent interpersonal and communication (oral and written) skills;
5. Must be a highly motivated, accountable, customer service, and team-oriented individual;
6. Excellent time management and prioritization skills, ability to work under deadlines, and work on several projects simultaneously is critical;
7. Works well as part of a team and has the ability to self-manage;
8. Ability to discover, ask key questions, and seek guidance where appropriate. Interest to think beyond day-to-day tasks and understand how your work aligns to the success of Aon’s Health Solutions practice;
9. Applicants who do not have the industry experience but have the required education and skills will also be considered.

Education:

1. University or College graduate, or related discipline, or equivalent years of industry experience.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!