ANALYST, CLIENT AND STAKEHOLDER ENABLEMENT

CreateTO; Toronto; On-site; CAD 63,000 - 96,000; Full time

Job summary

CreateTO, a City of Toronto agency, seeks an Analyst in the Client and Stakeholder Enablement team to provide meaningful real estate development analysis for project identification, development, and asset disposition. The role supports strategic planning for CreateTO and City initiatives and reports to the Vice President.

Applicants should have an undergraduate degree in real estate or related fields and 2–4 years of relevant experience, plus strong Excel and PowerPoint skills and a

Qualifications

• Undergraduate degree in real estate, urban planning, business, economics, or equivalent experience.
• 2–4 years of relevant work experience.
• Strong self-management with follow-up for team requests.
• Willingness to learn and accept feedback.

Responsibilities

• Assist in developing business cases for real estate development or City-owned opportunities.
• Prepare presentations and staff reports for senior management and stakeholders.
• Organize client needs intake and coordinate data internally and externally.
• Track project files, milestones, and stakeholder engagement.
• Suggest improvements to systems, processes, and tools.
• Monitor Board, City Committee and Council meetings.
• Support DACs, Councilors, non-profits, and private sector requests.

Skills

Relationship building

Communication skills

Team collaboration

Attention to detail

Public speaking

Education

Undergraduate degree in real estate/urban planning/business/economics

Tools

Microsoft Excel

PowerPoint

Job description

CreateTO is shaping Toronto’s future through impactful real estate solutions. A City of Toronto agency, CreateTO works collaboratively with internal stakeholders, external partners and community members to create more livable, sustainable and inclusive communities. CreateTO is here to increase the social, cultural and economic value of our city’s $27-billion real estate portfolio, ensuring positive impacts for residents and a bright future for Toronto. If you’re passionate about contributing to the best use of one of North America’s largest and most valuable real estate portfolios, we’d love to have you on the team.

THE OPPORTUNITY

The Client and Stakeholder Enablement (CSE) team at CreateTO works with individual divisions, agencies, and corporations (DACs) of the City of Toronto to establish and find solutions for their long-term real estate needs. The team aims to support DACs in enhancing their service delivery models and meeting Council direct policy priorities. This team works closely with the Portfolio and Asset Strategy team, the Development team, and the City’s Corporate Real Estate Management group to implement solutions.

Reporting to the Vice President, Client and Stakeholder Enablement, the Analyst is a full-time salaried position and will be responsible for providing meaningful real estate development analysis to be used in project identification, development, valuation, disposition of assets, as well as supporting strategic planning for CreateTO and City Building Initiatives.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES

• Assisting the team with the development of business cases for real estate development or other opportunities on City-owned lands.
• Conducting research and preparing presentations and/or written staff reports for senior management and various other stakeholders
• Support the CSE team by organizing and tracking client needs intake, progress and coordination of data and information internally and externally.
• Develop an understanding of the various project files, track milestones and client/ stakeholder engagement.
• Advising and implementing improvements to current systems, processes, and tools,
• Actively tracking CreateTO Board and City Committee and Council meetings; and,
• Assisting the CSE team with internal and external meetings and requests from DACs, Councilors, non-profits, other levels of government, and the private sector.

CANDIDATE ATTRIBUTES

• Undergraduate degree, with a focus in real estate, urban planning, business, economics, or equivalent experience;
• Minimum of 2 - 4 years of relevant work experience;
• Strong self-management to demonstrate follow-up and follow-through for requests made by the team;
• Seek learning opportunities and be open to feedback by demonstrating active listening;
• Excellent relationship building with a strong client focus and a collaborative working style;
• Exceptional interpersonal and communication skills, both written and verbal, including the ability to communicate effectively with all levels of the organization.
• Ability to work collaboratively with cross-functional teams, building consensus, communicating effectively, including active listening and empathy contributing to a team-oriented environment.
• Hands on, acute attention to detail with ability to think strategically, and anticipate needs;
• Demonstrates advanced level of proficiency in MS Office applications, particularly Microsoft Excel and PowerPoint;
• Ability to work well under pressure with multiple competing deadlines.

TOTAL COMPENSATION

The salary range for this position is $63,630 to $95,950 annually, with new hires typically expected to start between $63,630 to $79,790 commensurate with qualifications and experience.

In addition to base salary, CreateTO offers a comprehensive total compensation package including participation in the OMERS defined benefit pension plan, competitive vacation entitlement, extended health and dental benefits, life and disability insurance, and access to employee wellness support including an Employee and Family Assistance Program (EFAP).

With a highly engaged team, CreateTO scores well above benchmarked organizations in terms of its employees’ passion, commitment, diversity and pride. As part of the organization’s Strategic Plan 2023-2027, "Inspire internal success" was named as one of five priority objectives.

CreateTO wants its team to reflect the city we represent, and we strive to provide an inclusive workplace that promotes and values diversity in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective, all of which are proven to build better companies. Our goal is to create an environment where everyone, from any background, can do their best work and be themselves.

We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act. Candidates can request accommodation related to the protected grounds at any stage of the hiring process.

We do not use artificial intelligence to screen, assess, or select applicants. All applications are reviewed by our hiring team.

For more information on CreateTO, please visit our website at www.createto.ca.

Please note that this is a hybrid working environment with a minimum of 3 days in-office.