Analyst, Business Systems, Medical Imaging and MICY

Fraser Health; Surrey; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a skilled Business Analyst to enhance the integration of clinical and business workflows. This role focuses on supporting the Medical Imaging and MICY departments by implementing specialized electronic solutions and improving operational support for enterprise systems. The ideal candidate will possess strong analytical skills and a passion for healthcare technology. Join a forward-thinking team dedicated to patient-centered service delivery, where your contributions will significantly impact the efficiency and effectiveness of healthcare services.

Qualifications

• Experience in healthcare with a focus on clinical IT systems.
• Knowledge of digital health messaging standards, including HL7.

Responsibilities

• Support implementation of electronic clinical solutions in patient imaging.
• Analyze business processes and develop requirements for health information systems.

Skills

Analytical Skills

Business Process Reengineering

Project Management

Clinical IT Systems Knowledge

Workflow Analysis

Education

Degree in Business Administration or related field

Certification in Business Analysis

Tools

Electronic Health Information Systems

HL7 Standards

Job description

Salary range:

The salary range for this position is CAD $34.67 - $49.83 / hour.

Why Fraser Health?

If you have logical and critical analysis skills, combined with a passion for working in the healthcare industry, then this role may be for you.

We have a permanent Business Analyst position to support the Medical Imaging and MICY (Maternity Infant Child Youth) departments within Fraser Health.

Build your career experience as you:

1. Support the implementation and uptake of specialized electronic clinical solutions used in patient imaging and maternal care ultrasound and fetal surveillance.
2. Act as a liaison for the clinical areas within the assigned portfolio and support the clinical area’s technical needs while adhering to best practices in information technology and change management.
3. Support Business Process Reengineering concepts, methods, and technologies that enable integration of clinical and business workflows across core clinical systems at Fraser Health, and numerous other regional and provincial integration initiatives.
4. Translate clinical and business needs into application requirements based on your knowledge of project management processes and the systems development lifecycle.
5. Support analysis and documentation of business requirements for client-facing and internal Informatics services delivery processes for business, clinical, and systems support services within Fraser Health.
6. Improve operational support and sustainment of enterprise systems within the portfolio.
7. Assist with the analysis of system performance and the development of capacity plans for assigned clinical applications.
8. Support operational requirements by developing and maintaining technical and functional documentation according to departmental standards.

An asset to this role would be:

1. Experience in healthcare with a focus on clinical IT systems and operational support.
2. Knowledge of digital health messaging standards, including HL7.
3. Technical knowledge about servers' backend infrastructure and maintenance.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Business Analyst provides support in one or more specific areas in medical imaging and MICY. The business analyst will use business process reengineering concepts and methods, and provide documentation of business requirements on portfolio specific projects. Provides analyst support for all phases of assigned systems development and implementation projects including providing hands-on application support. May lead small information systems projects.

Responsibilities

• Provides systems analysis by participating in the establishment of system scope and objectives, conducting feasibility studies, planning or modifying procedures to solve system problems, and preparing detailed specifications for development work. Solves existing systems logic difficulties as required.
• Provides business analysis by performing functions such as work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives, planning, designing, or modifying practical manual and automated business procedures.
• Under the direction of the Senior business analyst or Lead on the team, participates in information systems projects by providing business systems analysis support. May lead small projects.
• Serves on a variety of Fraser Health wide health service delivery area, task groups, internal working teams, and clinical projects.
• Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies.
• Performs other related duties as required.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Analyst, Business Systems, Health Informatics - Acute Care and Clinical Support, is responsible for providing a range of business and systems analysis and support services to the acute care and clinical support areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health information systems and business practices pertaining to electronic health information capture and utilization. Ensures the development of the electronic health records for Fraser Health.

Responsibilities

• Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems.
• Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization.
• Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
• Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects.
• Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
• Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support.
• Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk.
• Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies, and procedures for Information Management and assigned business areas within Fraser Health.
• Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.
• Performs other related duties as required.