Amenity Attendant

City Of Edmonton; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a forward-thinking organization as an Amenity Attendant, where your strong interpersonal skills will ensure a safe and enjoyable experience for all patrons at our indoor Aquatic Facilities. In this role, you will greet visitors, enforce safety guidelines, and support lifeguards in maintaining a welcoming environment. This position offers the chance to work flexible hours, including evenings and weekends, making it ideal for those seeking part-time opportunities. Embrace a culture of equity and inclusion while contributing to community well-being in a vibrant setting. If you are passionate about service and safety, this role is perfect for you.

Qualifications

• Minimum 14 years of age; 15 years and older may be required depending on the facility.
• Experience in customer service or swimming pool environment is an asset.

Responsibilities

• Greet patrons and ensure appropriate behaviour and safety in facilities.
• Assist lifeguards and maintain cleanliness and statistics.
• Act as a customer service representative on site.

Skills

Customer Service

Interpersonal Skills

Communication

Ability to Swim

Cultural Competency

Education

Intermediate First Aid and CPR Level C Certification

Job description

Job Description - Amenity Attendant (51274)

Job Number

51274

As an Amenity Attendant, you will use your strong interpersonal and decision-making skills to ensure citizens enjoy our indoor Aquatic Facilities in a safe manner. You will succeed in this position if you can perform all tasks in a respectful, inclusive, and service-minded way.

What will you do?

• Greet patrons in a friendly and respectful way
• Ensure appropriate behaviour and use of all equipment, such as slides and diving boards
• Ensure the safety of all patrons using facility amenities
• Ensure patrons are obeying rules and general facility guidelines
• Assist lifeguards in crowd control and marking arms
• Assist lifeguards with opening and closing of the amenities
• Control the movement of patrons in and out of the pavilions/dressing rooms
• Clean touch points as required
• Maintain statistics and administrative tasks including timesheets
• Act as a customer service representative on site
• Assist staff in emergency response as directed
• Perform other related duties as required

Qualifications:

• Minimum 14 years of age; 15 years and older may be required depending on the facility

Skills required for success:

• Excellent customer service and interpersonal skills, and the ability to handle difficult situations
• Ability to perform the sustained and repetitive tasks related to the role, such as being upright for long periods of time
• Ability to effectively communicate and provide direction to facility users
• Alignment to our Cultural Commitments and Leadership Competencies
• Embracing a culture of equity, diversity, reconciliation, and inclusion
• Ability to swim 25m comfortably

Assets:

• Experience working in a swimming pool environment and/or in a customer service role serving the public
• Ability to communicate in a second language

Conditions of employment:

• Intermediate First Aid and CPR Level C certification
• Hire is dependent on Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton

The City of Edmonton values applicants with a diverse range of skills, experiences, and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail].

Up to 20 temporary part-time ongoing positions

Hours of Work: Up to 8 hour shifts per day, up to 29.5 hours per week. Evening and weekend work is required.

Salary: $20.320 per hour

Talent acquisition consultant: DM/MM

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.