AM Operation Supervisor

Dragonfly Shipping Inc.; London; On-site; CAD 50,000 - 70,000; Full time

Job summary

Dragonfly Shipping Inc. is seeking an Operations Supervisor to oversee daily operations in London, Ontario. The ideal candidate will ensure timely deliveries and maintain high customer satisfaction while managing a team in a fast-paced environment. Candidates should possess strong leadership and problem-solving skills alongside a resourceful and autonomous work ethic.

Qualifications

• Resourceful and autonomous.
• Strong leadership skills.
• Comfortable working in a warehouse environment, lifting heavy loads.

Responsibilities

• Ensure day-to-day operation of the delivery business.
• Manage employees and Independent Delivery Contractors for on-time deliveries.
• Develop procedures and monitor key performance indicators.

Skills

Leadership skills

Communication skills

Problem-solving

Resourcefulness

Job description

Why choose Intelcom and become one of our Operations Supervisors?

• You’ll ensure the seamless day-to-day operation of our delivery business.
• You’ll utilize your communication and leadership skills with employees and Independent Delivery Contractors to ensure on-time deliveries and an outstanding customer experience, including managing undelivered packages and completing daily reports.
• You thrive in a fast-paced environment with lots of action, requiring quick adaptation to business needs through decision-making and problem-solving.
• You’ll participate in developing procedures and working methods, ensuring they are followed by monitoring key performance indicators.
• You are a supporter of health and safety, promoting and adhering to safe work practices and behaviors.

What do you need to be successful?

• Resourceful and autonomous
• Curious about the transport industry
• Strong leadership skills
• Comfortable working in a warehouse environment, with long standing hours and lifting heavy loads

If this job interests you, send us your application, and we’ll contact you as soon as possible.

Keywords: Warehouse, Management, Leadership, Delivery, Customer Service

#LI-Onsite

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada, along with our network of independent contractors, contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don’t just follow — we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is undergoing a technological transformation where integrating customer experience and logistics technologies is central to its evolution.

At Intelcom, we value diverse experiences and are committed to building an inclusive culture. We are always seeking talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.