Alumni Relations Coordinator

Brock University; St. Catharines; On-site; CAD 52,000 - 58,000; Full time

Job summary

A leading educational institution in Canada is seeking an Alumni Relations Coordinator to manage the alumni database and organize events. The role requires effective communication skills and experience in event management. Candidates should have a college diploma and relevant experience. This permanent position offers health benefits, a pension plan, and flexible work arrangements.

Benefits

Comprehensive health and dental benefits

Pension plan enrollment

Professional development opportunities

Vacation time of up to 3 weeks per year

Qualifications

• Relevant experience in database management, communications, event management, volunteer management or fundraising.
• Proficient in computer applications including spreadsheets and databases.
• Demonstrated commitment to inclusivity and respect.

Responsibilities

• Maintain and update alumni database ensuring data accuracy.
• Coordinate logistical aspects of on-campus alumni events.
• Assist with the creation and distribution of alumni communications.

Skills

Database management

Event planning

Excellent written and verbal communication

Customer service skills

Technical and analytical skills

Education

College diploma in a related discipline

Tools

Raiser's Edge

Microsoft Office Suite

Job description

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Manager, Talent Acquisition & People Development

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been recognized as a Top Employer in Hamilton-Niagara for seven consecutive years. We have been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity. For 2025, Brock has been proudly recognized as one of Canada’s Top Employers for Company Culture, ranked seventh by Forbes in partnership with Statista. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date :

August 20, 2025 at 11 : 59 PM

This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

About the Role :

Reporting to the Director, Alumni Relations, the Alumni Relations Coordinator is responsible for maintaining the integrity and accuracy of the alumni database, supporting the development and implementing database documentation workflows, and providing essential support for on-campus alumni events and programs. The incumbent coordinates event logistics, assists with alumni communications, responds to alumni inquiries, and contributes to the overall engagement and connection of alumni with the institution.

The Alumni Relations Coordinator will :

• Maintain and update alumni database with information related to Brock’s alumni, volunteers, donors and friends (i.e., contact information, engagement history, preferences, track interactions, communications, etc.) ensuring data accuracy, completeness, and integrity;
• Generate reports and lists from the alumni database to support alumni relations programs and initiatives;
• Review and assess the effectiveness of engagement initiatives and provide feedback to inform future outreach strategies and personalize interactions;
• Coordinate logistical aspects of on-campus alumni events, including venue booking, catering arrangements, transportation coordination, and registration management;
• Act as a liaison between departments and Alumni Relations, facilitating collaboration in the planning and delivery of alumni engagement events, programs, and initiatives;
• Assist with the planning, promotion, and execution of alumni programs and initiatives;
• Collaborate with community partners, faculties, departments, and staff to develop and deliver engaging campus events;
• Manage all logistics for campus-related alumni events, such as convocation receptions, coffee hours, guest speaker sessions, and Preview Day / Open House activities;
• Oversee event registration processes and track alumni attendance, ensuring accurate documentation within the system;
• Deliver on-site support for alumni events, including setup, teardown, attendance tracking, and issue resolution;
• Assist with the creation and distribution of alumni communications, including newsletters, email campaigns, and social media posts as requested; and
• Support the development of alumni engagement strategies and initiatives.

Key Skills and Experience :

College diploma in a related discipline, or equivalent combination of education and experience;

Current Ontario driver’s license (Class G) with an acceptable driver’s abstract;

Relevant experience including database management, communications, event management, volunteer management and / or fundraising;

Experience in advanced level administrative support position;

Excellent organizational and time management skills to prioritize and manage multiple tasks in a fast-paced environment;

Experience with event planning and coordination;

Strong technical and analytical skills;

Proficiency in computer applications including word processing, spreadsheets, databases (e.g., Raiser's Edge), web maintenance, and online collaboration tools;

Demonstrated commitment to inclusivity and respect;

Excellent written and verbal communication, and interpersonal skills for effective engagement; and

Strong customer service skills and ability to interact with a diverse population.

Preferred or Asset Skills :

Experience in a university environment.

Salary and Total Rewards :

Job Grade [I], Salary Scale ($52,093 - $84,476);

Target Hiring Range : $52,093- $58,000

This is a permanent position that includes :

Health & Dental Benefits : Comprehensive extended health, dental, and vision coverage.

Pension Plan : Enrollment eligibility in the Brock University Pension Plan.

Vacation : Up to 3 weeks per year, in addition to university holidays.

Flexible Work Arrangements : Hybrid work schedule available

Professional Development : Eligibility for the Brock Tuition Waiver Program.

The final salary is based on experience, internal equity, and budget considerations within the target hiring range.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and / or Caribbean, as racialized and / or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact [e-mail] if you require a disability related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications received. Candidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca .

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Administrative

Industries

Higher Education

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