Alternative Fund Services Product Manager - Senior Associate

JPMorganChase; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading financial institution in Toronto is seeking a subject matter expert in private markets fund administration. You will collaborate on product governance, ensuring alignment with global offerings, and manage legal compliance. This role demands strong communication skills and the ability to work effectively under tight deadlines. The ideal candidate will have a robust background in fund administration, capable of fostering strategic relationships with clients while driving product profitability.

Qualifications

• Specific experience with private markets fund administration and/or operations.
• Knowledge of the private markets fund space.
• Ability to manage tight deadlines with flexibility.
• Strong written and verbal communication skills.
• A pragmatic problem-solver and analytical thinker.
• Ability to synthesize information and prioritize business goals.
• Ability to generate support from stakeholders.

Responsibilities

• Define and document the standard product definition.
• Ensure product offering consistency with global fund offerings.
• Manage legal and regulatory compliance.
• Act as a subject matter expert with product partners.
• Work with Sales to define client profiles.
• Produce marketing materials and pricing proposals.
• Negotiate legal contracts within bank parameters.
• Develop relationships with key client decision-makers.
• Manage product profit and loss at a client level.

Skills

Marketing

Quality Assurance

Agile

Product Demos

Analysis Skills

Jira

Project Management

Product Management

Qualitative Analysis

Confluence

Internet Of Things

Product Development

Job description

Overview

J.P. Morgan Alternative Fund Services (AFS) is part of the Securities Services business group in the Corporate & Investment Bank and is one of the largest fund and portfolio administration businesses in the industry administering over $1 trillion in assets globally. Our AFS business has over 1200 dedicated professionals with offices in Dublin, London, Luxembourg, New York, New Jersey, Boston, Toronto, Bangalore, Guernsey, Hong Kong, Jersey, Singapore, Sydney and various locations in Canada and the US. We provide administration services to more than 180 clients across all alternative asset classes.

As a member of the Private Fund Services (PFS) Product team you will assist with the governance, strategic direction and definition of the private markets fund administration product. You will become a Subject Matter Expert (SME) on the private markets fund business offering thought leadership and guidance on all product aspects. In this role you will collaborate closely with our business partners in Operations, Risk, Technology, Product Development, Compliance and Sales / Relationship Management.

Job Responsibilities

• Defining and documenting the standard product definition and ensuring the product stays within the agreed product definition
• Ensuring the product offering is consistent and aligned with our global fund product offerings across Securities Services
• Managing the legal and regulatory landscape to ensure the product conforms to current regulations (and is prepared for future regulations)
• Acting as a subject matter expert with our product partners
• Working with Sales to define and agree the target profile of prospective clients
• Produce and present marketing materials as well as provide demonstrations of the platform. Coordinate RFP responses and provide pricing proposals for prospective clients
• Working with Operations to ascertain deal solutions and target operating models
• Negotiate legal contracts within agreed parameters of the bank
• Develop strategic relationships with key client decision-makers and act as the point of contact / escalation for large relationships. Conduct monthly service meetings and present to client boards on behalf of the administrator
• Managing the product profit and loss at a client level and identify operational inefficiencies and additional service opportunities

Required qualifications, capabilities and skills

• Specific experience with private markets fund administration and / or operations
• Knowledge of the private markets fund space
• Ability to manage to tight deadlines with a mindset for flexibility
• Strong written and verbal communication skills
• A pragmatic problem solver and out-of-the-box analytical thinker capable of challenging the operating norm and making recommendations
• Demonstrated ability to synthesize information, prioritize business goals and drive results with a high sense of urgency and attention to detail
• Ability to generate support from a wide-range of stakeholders and create a strong network of relationships among peers and internal partners
• Experience:
• Senior IC

Key Skills

• Marketing
• Quality Assurance
• Agile
• Product Demos
• Analysis Skills
• Jira
• Project Management
• Product Management
• Qualitative Analysis
• Confluence
• Internet Of Things
• Product Development

Employment Type: Full-Time

Experience: years

Vacancy: 1