Alterationist

Holt Renfrew; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

Holt Renfrew is seeking an Alterationist to provide expert garment alterations in a fashion-driven environment. The ideal candidate will have technical training, at least two years of experience, and a passion for luxury fabrications. This role involves measuring clients, altering garments accurately, and contributes to overall client satisfaction with the brand.

Benefits

Generous employee discount

Pension

Health & dental benefits

Tuition assistance

Continuous learning and development

Qualifications

• 2 years experience in a similar capacity.
• Previous experience in altering luxury fabrications.
• Comfortable communicating in English and/or French.

Responsibilities

• Measure clients to determine scope of work.
• Pin / mark garments to ensure correct fit.
• Complete work to the highest technical standard.

Skills

Attention to detail

Communication

Customer service

Education

Tailoring / seamstress technical training

Job description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Alterationist

The Alterationist fits, pins, marks and alters garments to client specifications.

Specific responsibilities include (but are not limited to) the following:

· Measure clients to determine scope of work

· Pin / mark garments as appropriate to type of fabric and to ensure correct fit

· Complete work as pinned / marked and to the highest technical standard

· Deliver complete garments on or before the date promised

· Inform client of appropriate alteration charges as per current price list

· Confirm and communicate promise date for completed alteration

· Partner professionally with Sales Associates to create client satisfaction

· Provide expert guidance on cut and fit

· Complete designated sections of alterations tag

· Follow Holt Renfrew price list

· Inform department manager of supply requirements or equipment repair needs

· Assist in maintaining department in a clean and orderly fashion

· Comply with all Health & Safety policies and requirements

· Ensure compliance with privacy policies, regulations, and cyber security measures

The ideal candidate:

· Tailoring / seamstress technical training or its equivalent

· 2 years experience in similar capacity

· Previous experience in altering luxury fabrications

· Communicates comfortably and clearly in English and/or French

The measures of success:

· Contribution to financial objectives

· Individual objectives linked to the achievement of department goals

· Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.