Alderbridge - Relief Support Worker (Casual)

RainCity Housing and Support Society; Richmond; On-site; CAD 30,000 - 60,000; Part time

Job summary

RainCity Housing is seeking a Relief Support Worker to provide critical support for individuals facing challenges such as homelessness and mental illness. This role requires collaboration, problem-solving skills, and a strong background in community social services. Responsibilities include crisis intervention and managing service plans to improve the well-being of clients. Applicants should possess relevant qualifications and experience.

Benefits

5 days of paid leave for Indigenous Employees

8 weeks of paid leave for gender affirming care

Employee and Family Assistance Program

Municipal Pension Plan

Employer-paid benefits for regular Part-time and Full-time employees

Qualifications

• Two years of recent, related work experience focused on mental health, addictions, or social services.
• Current First Aid and CPR certification.

Responsibilities

• Provide support to homeless/at-risk individuals with mental illness and substance use issues.
• Participate in service plan development and implementation, including assessment and monitoring.

Skills

Collaborative relationships

Problem solving

Harm reduction

Client-centered service planning

Education

Diploma in community social services

Job description

Alderbridge - Relief Support Worker (Casual)

Join to apply for the Alderbridge - Relief Support Worker (Casual) role at RainCity Housing and Support Society

Alderbridge - Relief Support Worker (Casual)

16 hours ago Be among the first 25 applicants

Join to apply for the Alderbridge - Relief Support Worker (Casual) role at RainCity Housing and Support Society

About Us – A Home For Every Person

RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings : ca. / cmp / Raincity-Housing-and-Support-Society / about.

You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching : https : / / www.fseap.ca /
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire : https : / / mpp.pensionsbc.ca /
• Employer-paid benefits for regular Part-time and Full-time employees :
• Unlimited Physiotherapy and $1,000 / year coverage for Massage
• Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropract, Group Life Benefit $50,000, Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies

Position Summary

The Support Worker provides a range of supports, serving homeless / at risk individuals, many of whom are living with mental illness, substance use and / or HIV. Using a strengths-based model, the Support Worker participates with tenants in the development and implementation of service plans, including : assessment; goal setting, achievement and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational / educational, social supports, health, harm reduction, culture, recovery and leisure / recreational supports. The Support Worker works closely and collaboratively with other direct service staff, family and external service providers, advocating for access and rights as needed. The Support Worker also provides daily supports including medication administration, building security, crisis intervention, health and recreational groups and general problem solving.

Job Competition # cas2025.253

Closing Date : Midnight, July 29, 2025

Job : Relief Support Worker

Hourly Range : $31.56 – $33.28 (BCGEU, Grid 34)

Start Date : As soon as possible

A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and / or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.

Program Summary

Opening in April 2019, Richmond Modular housing will provide 40 units of single room occupancy (SRO) housing to low-income individuals 19 years of age or older who live in the community, have a history of homelessness and who need additional support services to maintain housing. This supported housing program will be staffed by a combination of support workers, including an Indigenous Cultural Liaison Support Worker and a Peer Services Support Worker.

Qualifications

Many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction / homelessness; Minimum education and experience includes :

• A Diploma in community social services,
• Two years of recent, related work experience; emphasis on mental health, addictions, homelessness and / or social services,
• Or an equivalent combination of education, training and experience,
• Current First Aid and CPR certification

Key Skills And Abilities

• Establish and maintain collaborative relationships
• Identify and work to increase people’s strengths
• Work with people using hope-inducing strategies
• Informally teach harm reduction, life skills
• Implement client-centred service plans
• Respond to problematic behaviour using an understanding of the behaviour's context and function
• Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
• Knowledge of mental health diagnoses, medications, treatment and support resources
• Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
• Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C.
• Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
• Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals.

Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted.

Diversity

RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply.

As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived expertise, and 2SLGBTQ+ identified people.

Inclusion and creating a safer space

We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Black staff by creating a safe space to support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit.

All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC's Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers.

Inclusivity And Support For People With Differing Abilities

In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to [e-mail].

If you're having any difficulty creating an account or submitting your resume : Please email [e-mail] for assistance.

Do you want to improve your chances of joining RainCity? Be sure to include a cover letter letting us know why the work that we do is important to you, and how your experiences make you a good fit for this role.

Do you need additional support with your application? Connect with our partners for assistance :

• ACCESS Futures provides free employment support for Indigenous people and can assist with career advising, resume and cover letter writing, and funding for training : https : / / www.accessfutures.com / employment-services
• PRISM Employment Support Service (ESS) provides free strengths-based, trauma-informed employment support program for 2SLGBTQIA+ people, including coaching sessions, workshops, personal counselling sessions, and financial assistance for transit, occupational training, clothing, and childcare : https : / / qmunity.ca / employment /
• WorkBC provides free employment services to all job seekers, providing with support in resume and cover letter writing, training, and financial support for childcare and transportation costs : https : / / www.workbc.ca / discover-employment-services / workbc-centres / employment-services
• MOSAIC provides free employment support for refugees, immigrants, and racialized women, with services in career readiness training, mentoring, and peer groups : https : / / mosaicbc.org / our-services / employment-services /

We are a Union

RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.

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