AL Coordinator (Assisted Living Coordinator)

Baptist Housing; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a compassionate team as an Assisted Living Coordinator, where your role is vital in supporting seniors in a collaborative environment. This temporary position offers a fulfilling career opportunity, allowing you to make a real impact on residents' lives. You'll manage administrative tasks, coordinate services, and ensure a safe and engaging atmosphere. With a focus on community engagement and compliance, you will thrive in a supportive workplace that values your contributions. If you're passionate about making a difference and enjoy working with people, this role is perfect for you.

Benefits

Meaningful Service

Supportive Community

Recognition & Appreciation

Qualifications

• Experience in administrative support, preferably in assisted living or healthcare.
• Strong knowledge of relevant policies and procedures.

Responsibilities

• Coordinate resident services and manage administrative tasks.
• Ensure compliance with health and safety regulations.
• Support marketing initiatives and community engagement.

Skills

Interpersonal Skills

Organizational Skills

Time Management

Communication Skills

Empathy

Education

Post-secondary diploma or degree in Administration, Social Work, or Health Services

Tools

Microsoft Office Suite

Administrative Software

Job description

AL Coordinator (Assisted Living Coordinator)

Assisted Living Coordinator (Mat Leave)
Marrion Village | Oak Bay, Victoria, British Columbia | Temporary, Full-Time

The Opportunity
At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. As an Assisted Living Coordinator, you will play a key role in supporting our residents by coordinating services, managing administrative tasks, and ensuring a safe and engaging environment.

About The Role
This is a temporary maternity leave coverage position. In this integral role, you will be the first point of contact for residents and their families, providing support and guidance while overseeing administrative operations. You will lead and facilitate resident move-ins and move-outs, manage financial transactions, and coordinate resident services, including health and safety protocols. Your responsibilities include organizing team meetings, supporting marketing efforts, and ensuring compliance with regulatory standards.

Responsibilities

• Resident Services & Administrative Support
• Serve as the main point of contact for residents and families, addressing inquiries and requests.
• Assist with resident move-ins and move-outs, including handling occupancy documents and suite turnovers.
• Maintain confidential resident files, ensuring compliance with privacy regulations.
• Support residents with financial matters, including rent tracking, invoicing, and overdue account management.
• Prepare and maintain waitlists for assisted living and independent living housing.
• Facilitate resident orientations and assist in coordinating pre-authorized debit and subsidy applications.
• Supervise mealtimes in the dining room, supporting the care team.

• Health & Safety Compliance
• Identify and address potential hazards to maintain a safe living environment.
• Conduct and document fire safety training for residents and team members.
• Maintain resident emergency kits and support emergency response efforts.
• Ensure compliance with Island Health regulations and operational standards.

• Community Engagement & Marketing
• Assist in planning and organizing resident events and activities.
• Support marketing initiatives by providing tours, processing applications, and participating in promotional events.
• Attend and facilitate resident meetings, creating agendas and presentations.

• Team Support & Leadership
• Assist in training and onboarding team members for non-care-related administrative tasks.
• Provide support for the Assisted Living Manager and collaborate with other Baptist Housing departments.
• Participate in various team meetings and committees to enhance community operations.

Requirements

• A post-secondary diploma or degree in a relevant field such as Administration, Social Work, or Health Services.
• Experience in administrative support, preferably in an assisted living or healthcare setting.
• Strong knowledge of Baptist Housing, Island Health, and Assisted Living Registrar policies and procedures.
• Exceptional interpersonal skills, with the ability to build relationships with residents, families, and team members.
• Excellent organizational and time management skills, with a keen attention to detail.
• Proficiency in Microsoft Office Suite and other administrative software.
• Ability to work both independently and collaboratively in a team-oriented environment.

About You
As the Assisted Living Coordinator, you bring warmth, compassion, and professionalism to the workplace. You are a highly organized individual who thrives in a dynamic environment, balancing administrative responsibilities with resident engagement. Your ability to communicate effectively and handle sensitive situations with empathy sets you apart. You are committed to continuous learning and innovation, contributing to the success and well-being of our community.

Compensation & Benefits
This is a temporary maternity leave coverage position with a salary range of $28.00 - $30.00 per hour. You will be welcomed into a supportive and collaborative environment where support for you is prioritized.

Baptist Housing Careers
Our Promise
At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized.

Why Work at Baptist Housing?

• Meaningful Service: Your work makes a real impact on the lives of our residents, offering you a sense of fulfillment and purpose.
• Supportive & Fun Community: We're more than colleagues. Experience a supportive, safe and fun environment where we take our work seriously, but not ourselves.
• Recognition & Appreciation: We believe in celebrating our team members through appreciation events and recognition awards.

How To Apply
To apply for this position, please click the 'Apply’ button, where you can submit your resume and complete the necessary steps to apply for this job.

Seniority level: Entry level

Employment type: Temporary

Job function: Other

Industries: Non-profit Organizations