Airport Pass Control Administrator (HIAA)

Paladin Security; Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Pass Control Office Administrator to enhance security and customer service at a major airport. This role involves managing administrative tasks, conducting RAIC application reviews, and ensuring a safe environment for passengers and staff. Ideal candidates will possess exceptional communication skills, a strong attention to detail, and the ability to thrive under pressure. Join a diverse and inclusive team committed to making the world a safer place while enjoying a fulfilling career with opportunities for growth and development.

Benefits

Medical Insurance

Dental Insurance

Qualifications

• Strong communication and customer service skills are essential for this role.
• Administrative training or equivalent experience is required.

Responsibilities

• Responsible for security and administrative duties of the Airport Pass Control Office.
• Duties include RAIC application reviews, pass control, and fingerprinting.

Skills

Excellent communication skills

Customer service skills

Ability to multi-task

Attention to detail

Ability to work under pressure

Education

Certificate in Communications or Marketing

Diploma in Communications or Marketing

Bachelor's Degree in Communications or Marketing

High School Diploma/GED

Tools

Computer Proficiency

Job description

Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Site Description: Halifax Stanfield is Atlantic Canada’s principal full-service airport providing passengers and cargo clients with direct access to markets across Canada, the United States, Mexico, the Caribbean Basin, Europe, and Asia. Halifax Stanfield offers Canada Customs services on a 24-hour, seven day a week basis, and it’s the only airport in Atlantic Canada with U.S. preclearance and International to Domestic processing facilities. The Airport is a major economic generator, contributing $3.8 billion annually to the provincial economy pre-pandemic. In 2020, Halifax Stanfield served 995,000 passengers and processed nearly 33,000 metric tones of cargo.

Job Description:
A Pass Control Office Administrator is responsible for the security and administrative duties of the Airport Pass Control Office. Duties include RAIC application reviews, pass control, fingerprinting, and providing customer service to the public and airport community. The Pass Control Office also provides administrative assistance to the Security Office Assistant with baggage storage, lost and found, key control, and visitor pass sign out.

The Pass Control Office Administrator reports directly to the Security Services Manager. This position will work M-F between the hours of 6:00 am - 11:00 pm.

The pay rate for this position is $25.53 an hour.

Criteria:

• Excellent communication and customer service skills.
• Administrative training or equivalent experience
• Computer Proficiency
• Ability to multi-task
• Good attention to detail
• Ability to work under pressure

If you are selected for this role the following conditions will need to be met in order to work at this site:

• Valid RAIC through Transport Canada
• Security License through the NS Department Of Justice
• Additional online courses as required

Education Requirements:
Certificate, Diploma or Bachelors Degree in Communications or Marketing, High School Diploma/GED

Additional Information / Benefits: Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Dental Insurance

Screening Requirements: Criminal Background Check, Employment Verification