Airline Screening and Customer Service - YVR Airport

Securiguard Services; Richmond; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading security provider at Vancouver International Airport, where you will ensure safety through screening and customer service. As a part of a collaborative team, you will handle various tasks including passenger screening, conflict management, and adherence to security protocols. Enjoy flexible shifts and a world-class working environment while contributing to a safe travel experience for all.

Benefits

Aviation Security Training and AVSEC Certification

Access to Securiguard University for ongoing professional development

Extended health and dental benefits for full-time employees

Employee assistance programs

Corporate discounts through partnership programs

Qualifications

• Must be able to obtain a Basic Security Training (BST) license.
• Available to work flexible shifts, including graveyards and weekends.

Responsibilities

• Conduct physical pat-downs of employees or passengers as necessary.
• Perform screening of passengers and their belongings prior to boarding.
• Manage conflict professionally and calmly.

Skills

Customer Service

Attention to Detail

Time Management

Communication

Education

Basic Security Training (BST) license

Job description

Explore a Future in Airline Screening and Customer Service with Securiguard at Vancouver International Airport!

As Vancouver International Airport's longest-serving security contractor since 1997, Securiguard has been a trusted partner in keeping YVR safe. Growing alongside the airport over the past two decades, we provide 24/7 security services tailored to this unique environment. Join our collaborative team where no two days are the same and contribute to making the airport's global clientele feel secure.

Job Description:

• Document and screen all employees and contractors accessing or servicing aircraft.
• Conduct physical pat-downs of employees or passengers as necessary.
• Respond promptly to alarms on screening equipment and ensure efficient resolution.
• Perform screening of passengers and their belongings prior to boarding, adhering to all security protocols.
• Conduct physical searches of persons, bags, and perform explosive detection swaps.
• Communicate effectively with passengers and team members to ensure smooth operations.
• Follow all Standard Operating Procedures (SOPs) and directives.
• Manage conflict professionally and calmly.
• Support supervisors and perform additional duties as needed.

Requirements:

• Restricted Area Identification Card (RAIC).
• Available to work flexible shifts, including graveyards, early mornings, holidays, and weekends.
• Comfortable working in outdoor environments with exposure to various weather conditions and machinery noise.
• Physically capable of standing for extended periods and walking long distances.
• Strong customer service skills with a professional demeanor.
• Keen attention to detail and ability to handle multiple tasks in a fast-paced environment.
• Effective time management and communication skills.
• Must be able to obtain a Basic Security Training (BST) license.

Employee Perks We Offer:

• A world-class airport environment.
• Flexible shifts that fit your schedule.
• Aviation Security Training and AVSEC Certification.
• Access to Securiguard University for ongoing professional development.
• Extended health and dental benefits for full-time employees.
• Employee assistance programs for personal well-being, including telemedical services with doctors and therapists.
• Access to corporate discounts through our partnership programs.

About Us

Securiguard Services Limited has been at the forefront of the asset protection arena for almost fifty years by being a leading-edge innovative security and safety solution provider. That is how it has become one of the largest and most trusted private security organizations in Canada. Securiguard has proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects and has the largest and highest accredited K9 detection and screening division in Canada.

At Securiguard we are proud to of our award-winning corporate culture, as 2021 Winners of the Waterstone Awards for Canada's Most Admired Corporate Culture, 2021 Silver Finalists in the HR Awards for Excellence in Diversity & Inclusion, and recognized by Forbes this year as one of Canada's Best Employers. To learn more about us and our career paths, please visit: www.securiguard.com/careers-and-training/