airline manager

Air Canada; Dorval; On-site; CAD 125,000 - 150,000; Full time

Job summary

A leading airline in Canada seeks a Ground Support Equipment Manager to oversee safety operations and ensure compliance with standards. The role involves supporting airport managers, fostering employee development, and providing customer service excellence. Candidates should have technical knowledge of Ground Support Equipment and effective decision-making skills. Full-time position available in Dorval, QC with immediate start.

Qualifications

• Sound technical and working knowledge of Ground Support Equipment Maintenance processes.
• Knowledge of airport operations is an asset.

Responsibilities

• Ensure safety related to Ground Support Equipment operations.
• Support Airport managers and staff in implementing safety standards.
• Anticipate and resolve safety and operational issues effectively.
• Build trusting relationships and foster employee development.

Skills

Technical knowledge of Ground Support Equipment Maintenance

Knowledge of AC airport operations

Effective Decision Making

Job description

Title posted on Jobillico - Ground Support Equipment Manager

Posted onJuly 28, 2025 by Employer details Air Canada

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airline manager

Title posted on Jobillico - Ground Support Equipment Manager

Posted onJuly 28, 2025 by Employer details Air Canada

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Job details

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

As a Ground Support Equipment Manager, you will play an important leadership role in our ambition to be a top ten global airline. Your priority will be to ensure the airline safely delivers on and exceeds our customers? expectations of their Air Canada experience. By creating a safe, positive, and accountable environment, your dedication to customer service excellence and glowing hearted hospitality will allow you to anticipate and deliver on our customers? needs, while providing proactive and empathetic leadership to our team.

Responsibilities:

• Ensure that risks related to Safety and Security are addressed, root cause identified, and corrective measures implemented. Supports Airport managers and frontline staff within their regions to ensure that Safety, Security and Service standards are observed, monitored and practiced consistently by conducting on-going self-audits. Where self-audit or regulatory audit activities have revealed vulnerabilities, ensure identification of root cause, implementation of corrective measures to address them, as well as a means to verify effectiveness.
  
• Is responsible for the safety of operations within their region. Oversees and supports the implementation and audit of Air Canada SOPs (Standard Operating Procedures), as well as the regular follow up meetings with Stakeholders internally, and externally, by airport managers.
  
• Ensures compliance with standards of IOSA, SMS and other applicable authorities.
  
• Responsible for supporting Management and Ground Handlers for safety, security, and customer service activities within responsible region.
  
• Anticipates and identifies safety, security, service, and operational problems, and resolves them with the branch safety team while maintaining the focus on safety.
  
• Ensure Safety, Security and Service standards are observed, monitored and practiced consistently, including Emergency Response and Environmental Plans.
  
• Representing our brand and company vision for customer service excellence;
  
• Understanding our internal and external customers by anticipating needs and delivering on promises;
  
• Building and nurturing trusting relationships.
  
• Fostering employee development by empowering, coaching and supporting our team to be their very best.
  
• Embodying and modelling our Air Canada Flight Path behaviors.
  
• Treating customers and employees with care & class.
  
• Demonstrating to employees how we are building a top ten global airline and how to create customer loyalty.
  
• Ensuring all Air Canada family members provide glowing-hearted hospitality at all customer touchpoints.
  
• Understanding, following and promoting Air Canada?s Safety First, Always culture & ensuring a safe environment for our customers and colleagues.

Qualifications

• Sound technical and working knowledge of Ground Support Equipment Maintenance processes and procedures.
  
• Knowledge of AC airport operations an asset.
  
• Effective Decision Making.
  
• Location Dorval , QC
• Workplace information On site
• Salary Not available
• Terms of employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source Jobillico #15893609

• Dorval, QC

View the full job posting on Jobillico

Advertised until

2025-08-26

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