Aide II - Bay Centre for Birth Control

Women's College Hospital; Canada; On-site; CAD 30,000 - 39,000; Full time

Benefits offered by this job

HOOPP defined benefit pension plan

Competitive benefits

Job summary

Women's College Hospital in Ontario is seeking a Casual Aide II to support patient care in the Bay Centre for Birth Control. You will escort patients, assist clinicians, and help maintain smooth flow in a busy ambulatory setting.

The role emphasizes safety, teamwork, and compassionate service, with responsibilities spanning room prep, equipment handling, and patient education materials.

Qualifications

• 2 years of relevant ambulatory surgical/gynecology clinic experience.
• Patient-focused with excellent interpersonal and customer service skills.
• Multitasking, prioritization and organization.
• Excellent oral and written communication skills.
• Proficient computer skills.

Responsibilities

• Escorts patients within the reception area, waiting room and procedure/examination room.
• Supports inventory management and stocks medical supplies.
• Prepares and maintains procedure/examination rooms for daily activities.
• Relays patient concerns to Health Care Providers.
• Ensures infection control practices are followed in rooms.

Skills

Patient-focused

Interpersonal skills

Multitasking

Time management

Communication skills

Education

Secondary School Diploma

Health Care Aide Certificate

Job description

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario.

An exciting Casual opportunity as a Aide II exists in our Bay Centre for Birth Control, reporting to the Clinical Manager (Replacement).

Summary Of Duties, But Not Limited To

Patient Care

• Escorts patients within the reception area, assigned waiting room and procedure/examination room
• Works with Medical Secretaries, RNs and Physicians to determine and respond to patient flow to maximize efficiency and patient satisfaction
• Ensures that all patients in waiting room have been accounted for and assisted as required
• Offers physical assistance to patients with mobility or cognitive challenges, following safe patient handling practices. Assist team with safe patient transfers using Hoyer lift
• Replenishes patient education material within each exam room, central area, physician area and reception area
• Ensures procedure/examination room is prepared for daily activities and prepares advanced procedure room(s) for each patient procedure i.e. equipment, instrumentation, procedure supplies and forms
• Turns over the procedure/examination rooms after each patient to ensure Infection Control processes are in place i.e. remove, clean then replace linen on bed, clearing items from the previous patient procedure and brings procedure supplies into room
• Takes instrumentation to soiled utility room after patient use and organizes for transport to MDRC
• Relays patient concerns to Health Care Providers
• Able to anticipate and respond to Health Care team needs for procedures

Department Organization

• Orders, receives and stocks medical/surgical supplies and linens from MDRC and/Stores daily to maintain supply
• Supports inventory management through anticipating supplies and managing stock with the Inventory Coordinator
• Ensure medication and surgical supplies are within the appropriate expiry date (on a monthly basis)
• Maintains general neatness of procedure/examination rooms, soiled and clean utility room
• Maintains organization and cleanliness of carts, equipment and work stations
• Prepares and organizes specimens for pick-up
• Performs end of day functions to prepare for next day activities
• Creates and maintains a safe environment
• Maintains excellent communication
• Functions well in a team environment
• Maintains knowledge of current practice related to Surgical Services
• May be required to work in all areas of Surgical Services Clinics
• As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care

The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications/Skills

• Secondary School Diploma required
• 2 years of relevant experience in an ambulatory surgical/gynecology clinic setting
• OR Health Care Aide, Health Care Assistant Certificate preferred
• Knowledge/experience with surgical/gynecology sterile trays, equipment and instruments
• Ability to work in a fast-paced environment
• Patient focused, with excellent interpersonal and customer service skills
• Skilled at multi-tasking, prioritization and organization
• Proficient time management and problem solving skills with minimal direction
• Excellent oral and written communication skills
• Competent computer skills
• Superior in developing patient and workplace relations
• Ability to meet the physical demands of the position (frequent walking, standing, reaching, bending and ability to push up to 40 pounds
• Strong attendance record
• Professional behavior and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all

Why Choose Us?

• Be part of a dedicated team committed to excellence.
• Shape the future of healthcare in a supportive environment.
• Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP).

Women’s College Hospital may use artificial intelligence (AI) or automated decision-making tools during various points in the recruitment and selection processes. Please note that third-party job boards may apply their own automated features when displaying or promoting this posting. Women’s College Hospital has no control over these external platform tools.

If you suspect any recruitment related advertising, communication or content did not originate from Women’s College Hospital, please report it immediately by providing the relevant details to WCH Job Advertisement Fraud Reporting Form.

Employment at Women’s College Hospital is conditional upon the verification of credentials, completion of a health review, and proof of immunity and vaccination status for vaccine-preventable diseases, in alignment with WCH Communicable Disease Surveillance protocols. Successful candidates will be required to complete the Employee, Physician and Volunteer Immunization Record Submission Form and the Pre-Placement Health Review Form prior to commencing employment. Submission instructions will be provided in the new hire package and all requirements must be satisfied prior to commencing employment.

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.