AI Solutions Engineer

Superside; Canada; Remote; CAD 120,000 - 170,000; Full time

Job summary

Superside is hiring an AI Solutions Engineer to partner with Account Executives and Managers before deals close. You will determine what is technically possible, design the solution, and craft proposals that may leverage our creative services, AI systems, or both.

You’ll work with AEs, AMs, AI Deployment Strategists, engineering, and Product to ensure credible solutions and successful outcomes for clients.

Qualifications

• 3+ years in a client-facing role such as solutions engineering or technical sales.
• Strong consultative selling and customer empathy.
• Hands-on experience with agentic software development or workflows.
• Ability to map solutions and match tools to problems.
• Customer-facing background with technical delivery credibility.
• Experience pricing and scoping deals with cross-functional teams.
• High agency and ownership mindset.
• Excellent English verbal and written communication.

Responsibilities

• Join discovery calls with AEs/AMs to uncover real business problems behind client requests.
• Decide if the answer is creative talent, a system, or both, and align with product portfolio and AI partners.
• Design solution architecture, scope, price, and write proposals for systems deals with engineering input.
• Lead systems deals through systems review before engineers are assigned.
• Hand off sold work to AI Deployment Strategists with clear briefs to engineering and studio teams.
• Maintain relationships with large enterprise accounts post-sale as the lead on the original deal.
• Identify needs beyond current portfolio and feed them into the product roadmap review.
• Create reusable sales assets and run enablement sessions for AEs and AMs.

Skills

Client-facing

Consultative selling

Technical depth

Pricing & scoping

Ownership

English communication

Solution design

Stakeholder collaboration

Job description

Superside is hiring an AI Solutions Engineer to be the technical partner to our Account Executives and Account Managers before a deal closes. You’ll find out what a client really needs, work out what is technically possible, and design the solution that delivers it, whether the answer is using our creative services team, an AI system, or both.

You start from the customer’s problem, not the product. You understand how this work gets built, you’ve built something yourself, and you can explain how a solution you propose would work across our systems and services with credibility. You’ll report to the Head of FDE and work closely with AEs, AMs, AI Deployment Strategists, engineering, and Product.

What You’ll Do:

• Join discovery calls with Account Executives and Account Managers to find the real business problem behind a client’s request.

• Decide whether the answer is creative talent, a system, or both, and match it to our product portfolio, services, and AI tooling partners.

• Design the solution architecture, then scope, price, and write the proposal for systems deals, with engineering and studio input.

• Take every systems deal through the systems review before engineers are assigned.

• Hand sold work to AI Deployment Strategists for delivery, with clear briefs to engineering and studio teams.

• Stay close to larger enterprise accounts after the sale as the leadership voice of the original deal.

• Spot needs that keep recurring and that our portfolio doesn’t cover, and feed them into the product roadmap review.

• Build reusable sales assets (discovery guides, scoping and pricing templates, proposal modules) and run enablement sessions so AEs and AMs can spot and qualify systems opportunities on their own.

What You’ll Need To Succeed:

• 3+ years in a client-facing role, such as solutions engineering, technical sales, consulting, product, or forward deployed engineering.

• Strong consultative selling skills and real customer empathy: you dig into a customer’s needs, problems, and systems before you propose anything.

• Hands-on experience with agentic software development: you’ve built an agent or a common workflow yourself. You don’t need to be a software engineer.

• Ability to map out the solution and match available tools to customer problems.

• A customer-facing or sales background combined with technical depth: you can speak credibly about what the client needs and how it gets delivered.

• Experience pricing and scoping deals under real timelines, and working with sales, product, and engineering teams.

• High agency: you take ownership and figure things out.

• Excellent English verbal and written communication skills.

• Bonus: enterprise deal experience, performance marketing or adtech, creative industry experience, founding experience, or AI tools for design and creative.