AI Solution Architect- Chatbot/Generative AI

webAI; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading company in financial technology is seeking an AI Solution Architect for chatbot and generative AI projects. This role involves designing and deploying scalable AI solutions while collaborating with business and technical teams. The ideal candidate has extensive AI/ML experience, particularly in chatbots, and exhibits strong problem-solving and communication skills.

Qualifications

• 8+ years in AI/ML and at least 3 years in architecture/design roles.
• Proven experience deploying large-scale AI solutions and chatbots.
• Strong knowledge of agentic AI, RAG, LLMs, and prompt engineering.

Responsibilities

• Define chatbot strategy, use cases, and user journeys with stakeholders.
• Architect scalable and secure AI chatbot solutions.
• Ensure solutions meet regulatory and compliance standards.

Skills

Problem-solving

Communication

Strategic mindset

AI/ML

Prompt engineering

Tools

Azure

GCP

Job description

Working with one of the top financial clients, this role calls for an AI Solution Architect- Chatbot/Generative AI who will lead the design, development, and deployment of scalable AI chatbot solutions. This role will work closely with business and technical teams to shape strategy, design architecture, and ensure compliance and performance across AI initiatives.

Responsibilities:

• Define chatbot strategy, use cases, and user journeys in collaboration with stakeholders.
• Architect scalable, secure, and high-performing AI chatbot solutions
• Design conversation flows, intents, and entities using modern frameworks (e.g., LangChain, Semantic Kernel)
• Implement RAG and agentic AI capabilities; fine-tune and deploy LLMs
• Ensure solutions meet regulatory and compliance standards
• Guide cross-functional teams and act as a bridge between business and technology
• Stay current on AI trends, prompt engineering, and methods to reduce hallucinations

Desired Skill Set:

• 8+ years in AI/ML; 3+ years in architecture/design roles
• Proven experience deploying large-scale AI solutions and chatbots
• Strong knowledge of agentic AI, RAG, LLMs, and prompt engineering
• Proficiency in cloud platforms (Azure, GCP, etc.) and microservices architecture
• Excellent problem-solving and communication skills
• Strategic mindset and ability to thrive in fast-paced environments

Nice to have:

• Banking experience

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