AI Outcome Customer Developer, Forward Deployed Development

Google; Toronto; Presencial; CAD 198.000 - 202.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

Descripción de la vacante

Google LLC is seeking an AI Outcome Customer Developer for Forward Deployed Development in Toronto. The role focuses on enterprise architecture, technical debugging, and delivery liaison from pre-sales to post-sales execution, ensuring adoption and rapid activation within customer ecosystems.

Senior candidate with deep cloud-native experience will engage with executives, shape strategic proposals, and secure seamless integration of AI models and connectors while aligning with Google's Vertex AI

Formación

• Bachelor’s degree or equivalent practical experience.
• 7 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with enterprise integrations (APIs, ECMs, identity) and cloud infrastructure.

Responsabilidades

• Partner with account teams during technical evaluation phases to assess feasibility and adoption.
• Lead upfront technical design for enterprise-grade AI solutions and secure integration into existing data pipelines.
• Diagnose and resolve complex customer implementation issues and test workarounds to clear blockers.
• Coordinate with Product and development teams, translating field feedback into feature requests.
• Steer implementation strategy through technical authority and architectural foresight during delivery.

Conocimientos

Cloud native architecture

Java

C++

Python

Executive communication

Technical delivery strategies

Educación

Bachelor’s degree or equivalent practical experience

Herramientas

Java

C++

Python

Descripción del empleo

AI Outcome Customer Developer, Forward Deployed Development

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X In most instances, this position requires in-person interviews as part of the hiring process. This posting is for a new vacancy. Google utilizes AI tools to assist in assessing candidates in our hiring processes.

• Bachelor’s degree or equivalent practical experience.

7 years of experience with cloud native architecture in a customer-facing or support role.

• Experience with technical delivery strategies and interfacing with product or development organizations.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Preferred qualifications:

• Experience into novel technical issues, deciphering ambiguity, diagnosing bugs, and emerging with credible architectural solutions.
• Experience orchestrating specialized technical resources to execute complex builds.
• Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
• Excellent executive communication skills, capable of translating deep technical integration issues into business impact.

About the job

As an AI Outcome Customer Developer in our GTM AI Tech organization, you work as an enterprise architect, technical debugger, development liaison and technical delivery manager. You will bridge the gap between pre-sales agreement shaping and post-sales execution. You will enter the agreement cycle during the technical evaluation phase for strategic AI accounts, ensure that solutions are shaped strictly through the lens of adoption, rapid activation, and viable delivery. As you are aligned with our Forward Deployed Development (FDD) organization, you will architect how these technical assets actually integrate into the customer's IT ecosystem (connectors, identity, data residency, legal constraints).It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll leverage Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $198000 - $202000 (CAD) + 20% bonus target + equity + benefits

Learn more about benefits at Google .

• Partner with account teams and practice Customer Developers (CDs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDD engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and developing teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.