AI-Driven Quality Improvement & Decision Support Specialist

Carefirst Seniors & Community Services Association; Toronto; On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Extended Health Care

HOOPP

Training and Education Subsidy

Police vulnerable sector check (PVSC)

Job summary

Carefirst Family Health Team (FHT) in Toronto, ON is seeking a Quality Improvement Decision Support Specialist (QIDSS) to join our interdisciplinary team dedicated to delivering high-quality, community-based care. This full-time permanent role focuses on data analytics, reporting, and AI-assisted program development to support clinical and organizational improvements.

You will collaborate with leadership, clinicians, and external partners to define data needs, build dashboards, ensure PHI

Qualifications

• Post-secondary degree in Data Science, Health Science, Data Analytics, Statistics, Epidemiology, IT or related field.
• Minimum of two years in data analysis, AI, health informatics, or similar role.
• Experience with data quality and quality improvement practices.
• Strong data analysis, querying, and dashboard/reporting skills.
• Working knowledge of EMR reporting tools (e.g., TELUS PS Suite).

Responsibilities

• Gather, clean, review and analyze data from EMR and admin systems for quality improvement.
• Guide clinical decisions on patient programs and services.
• Extract and analyze health data; develop queries, reports, and dashboards.
• Create visualizations translating data into actionable insights for diverse audiences.
• Define data needs with leadership; set indicators for monitoring and outcomes.
• Support AI tools pilots and projects; document processes and outcomes.
• Maintain PHI knowledge and confidentiality across activities.

Skills

Data analysis

AI fundamentals

English proficiency

Attention to detail

Problem solving

Education

Data Science / Health Science / IT degree

Tools

Excel (advanced)

SQL

Power BI

Tableau

TELUS PS Suite / EMR reporting

Job description

Carefirst Family Health Team (FHT) in Toronto, ON is seeking a Quality Improvement Decision Support Specialist (QIDSS) to join our interdisciplinary team dedicated to delivering high-quality, community-based care. This full-time permanent role focuses on data analytics, reporting, and AI-assisted program development to support clinical and organizational improvements.

You will collaborate with leadership, clinicians, and external partners to define data needs, build dashboards, ensure PHI