AI Deployment Strategist

Pigment; Toronto; On-site; CAD 75,000 - 100,000; Full time

Job summary

Pigment in Toronto is looking for an AI Deployment Strategist to join our team. In this role, you will help design and deploy AI-powered planning solutions to transform business processes. You will work closely with customers and cross-functional teams, ensuring optimal use of Pigment’s capabilities.

The ideal candidate has a degree in engineering or computer science, 2–5 years of relevant experience, and strong analytical skills. Familiarity with programming and data modeling is beneficial.

Qualifications

• 2–5 years in a technical, client-facing, or implementation role.
• Familiarity with SaaS platforms or planning tools.
• Ability to manage multiple stakeholders and projects.

Responsibilities

• Design, build, and deploy AI-powered planning solutions.
• Partner with stakeholders to design AI-driven solutions.
• Collaborate with Customer Success and Product teams.

Skills

Analytical skills

Problem-solving

Client-facing experience

Data modeling

AI / ML concepts

Programming

Education

Engineering or computer science degree

Tools

Python

SQL

Job description

What you’ll do

We are looking for an AI Deployment Strategist to join our growing team. In this role, you will work directly with customers to design, build, and deploy AI-powered planning solutions using Pigment.

This is a highly cross-functional role at the intersection of engineering, data, and business problem-solving. You will own the end-to-end implementation of Pigment’s AI capabilities for strategic customers — from translating business problems into models, to deploying agentic AI solutions in production.

You will play a key role in shaping how organizations leverage Pigment to transform their planning processes, while acting as a critical feedback loop between customers and our Product and Engineering teams.

What you’ll work on

Build & deploy AI-powered solutions

• Translate complex business problems into scalable Pigment models using AI agents, formulas, dimensions, and advanced logic

• Design, build, and deploy custom AI agents tailored to customer workflows and decision-making processes

• Own end-to-end implementation of Pigment for key customers

Work directly with customers

• Partner with business and technical stakeholders to rethink processes and design AI-driven solutions

• Act as a trusted advisor, guiding customers on best practices

• Drive adoption and ensure customers maximize value from Pigment

Prototype & innovate

• Develop prototypes and experimental AI use cases to solve emerging customer needs

• Test and iterate on new approaches to agent-based planning and automation

Bridge product, engineering, and customers

• Collaborate closely with Customer Success, Solutions Architects, and Product teams

• Translate customer feedback into clear product requirements and specifications

• Contribute to the evolution of Pigment’s AI capabilities

Enable and scale

• Train users and teams on Pigment features, modeling best practices, and scalable system design

• Help define repeatable patterns and frameworks for AI deployments across customers

What we’re looking for

Required

• Engineering or computer science degree from top tier institution

• 2–5 years in a technical, client-facing, or implementation role, such as:

  • Forward Deployed Engineer

  • Data Scientist / AI Engineer

  • Solutions Architect / Solutions Engineer

  • Technical or Implementation Consultant

• Strong analytical and problem-solving skills with experience in:

  • Data modeling, analytics, or business logic design

  • AI / ML concepts or applied data workflows

• Proficiency with:

  • Formulas, logic, and structured modeling

  • Programming (Python, SQL, or similar is a plus)

• Familiarity with:

  • SaaS platforms or planning tools

  • APIs, data pipelines, and system integration concepts

• Ability to manage multiple stakeholders and projects in fast-paced environments

Nice to have

• Background in FP&A, financial modeling, or business planning workflows

• Prior experience with Pigment or similar platforms

• Additional European language(s) outside of English

What success looks like

• Customers successfully deploy and adopt AI-powered planning workflows

• Innovative agentic AI solutions are built and scaled across use cases

• You are seen as a trusted technical partner by customers

• Strong feedback loops drive continuous product improvement

• Repeatable patterns emerge to scale AI deployments across Pigment customers